AWP Service Engineer

• Proven experience with Aerial Work Platforms (AWP), Mobile Elevated Work Platforms (MEWP) including Boom Lifts, Scissor Lifts, Telehandlers, Spider Lifts, Forklifts and Truck-Mounted Lifts.

• Minimum 4-6 years of dealership experience in a related industry.
  Ability to plan and perform Predictive, Preventive and Corrective Maintenance on both in-house and on-site equipment fleets.

• Practical experience working with brands like Haulotte, Komatsu, JLG, Genie, Palazzani, Bobcat and other similar equipment manufacturers.

• Lead troubleshooting efforts for complex hydraulic, engine, mechanical and electrical system faults.

• Strong diagnostic, troubleshooting and analytical skills.

• Provide technical guidance, mentorship and support to technicians on the floor.

• Read and interpret technical schematics, diagrams and engineering drawings to guide repairs.

• Prepare detailed service reports and maintain accurate records of work performed.

• Liaise with customers professionally, providing clear explanations of technical issues and solutions.

• Prepare warranty claims of the machines and submit to OEM as per the procedure and supporting details.

• Prepare repair estimate for the customer machines in coordination with the service teams inspection report and negotiate with the customer.

• Handling technician team for workshop and site breakdowns based on importance.

• Experience in rental operation and maintenance of AWP / Forklifts / Telehandlers.

• Read online manuals and prepare parts list for quote.

• Preference will be given to candidates currently residing in UAE.

• Valid UAE Driving License (Preferred).

Desired Candidate Profile

• Proven experience as a Service Engineer in a similar technical role, with strong knowledge of MEWPs and their components.

• Bachelor’s Degree in Engineering in a relevant technical field.

• Strong technical expertise in hydraulic, mechanical, engine and electrical systems.

• Strong interpersonal skills and the ability to work well with customers and internal teams.

• Effective communication and reporting abilities.

• Team oriented with a proactive work approach.