Stage Assistant Manager

The Assistant Stage Manager (ASM) is responsible for guiding the Team Leader and all indirect reports ensuring the team delivers their responsibilities to the highest standards possible while creating smiles and maintaining a positive attitude in the workplace. This position ensures a smooth operation of the Entertainment department as needed. ASM works with members of the department and company as an active participant in achieving artistic goals, ensuring consistent quality, and guaranteeing a high level of performance from colleagues under his/her guidance.

During the events and activations, he/she relays all of the cues to the back-stage crews, monitors performers before and during the show, and relays information back to the line manager so that he/she can make informed decisions.

The job scope includes:

Manages and provides guidance to Team Leaders and their respective front-line colleagues to include their job training, daily attendance, grooming, coaching, appraisals, and personal development plans

Oversees duty schedules for their area ensuring that annual leave plans support operational readiness and ensure sufficient time off to colleagues

Coordinates and oversees character appearances and roaming entertainment both in the parks and at external events

Working with his/her line manager on a production, installation schedules for in-park events and activations

Coordinates with procurement and third-party vendors

Oversees décor installation and derig for the events based on Scope of Work and event’s deck

Manages the running of all Entertainment live show offerings

Ensure that Team Leaders writing and circulates show reports as needed

Gives notes to animators, cast and crew in the running of the shows

Liaises with the Maintenance department to fix technical issues and follows up to ensure issues are solved

Work closely with production and technical teams to ensure they have accurate show related information

Oversees the maintenance of character costumes

Holds daily briefing with the department

Assists other shows within the department as needed

Plans, books and delivers on and off job trainings as required to ensure best possible service standards as well as colleague development

Communicates appropriate and useful information through various channels, including department meetings and briefings

Motivates colleagues through the effective implementation of incentive and recognition and rewards programs

Ensures departmental policies, procedures and performance standards are being implemented and maintained throughout their area

Reviews departmental policies, procedures, and performance standards to ensure these are up to date and correct and propose changes as appropriate to ensure high levels of customer service

Ensures any service delivery defects are resolved, identify any trends, share observations and suggestions with their manager

Reviews accuracy of any checklists and records completed in their area

Ensures their area meets targets as set by their departmental manager via tracking

Assists with logistics to audition new Entertainment colleagues

Assures Key Performance Indicators (KPI) targets are being met and tracks results

Tracks and records all external requests fulfilled by Entertainment

Seeks out personal and professional growth of skillsets and shares all knowledge with team

To be considered for the role, you will need to have:
Job Essentials:

Higher secondary or equivalent

1 year of experience in leadership and 2 years in the entertainment industry

Problem solving

Ability to manage a team and cover for the Head of the Department where necessary

Discretion and sensitivity when dealing with confidential information

Ability to work under pressure

Proactive and flexible attitude, ability to effectively prioritize

Excellent communication skills, both verbal and written

Knowledge of current Health and Safety guidelines

Bachelor’s Degree in Fine Arts

3 years of stage management experience and/or 5 years of performance experience

First Aid trained

Technical background in Kronos time and attendance system

Oracle

Lighting and AV knowledge

Miral Experiences

• Job Identification 6699
• Job Category Entertainment
• Posting Date 02/05/2026, 04:59 AM
• Job Schedule Full time
• Locations Miral Experiences LLC, Abu Dhabi, 128717, AE