Operations Associate

The Operator position will oversee the entire operation of a ride or attraction, including the safety and wellbeing of all colleagues and guests at that particular ride or attraction.

• Concentrate for long periods of time.
• Manage small teams.
• Multi‑task and operate large machinery safely and efficiently.
• Ensure all rides and attractions start‑up and close‑down procedures are completed correctly.
• Organize and regulate queuing systems for all rides and attractions.
• Ensure height measuring is conducted accurately and efficiently.
• Ensure ride platforms are organized for operation.
• Explain, distribute and fit ride safety clothing to guests that require it.
• Ensure that guests load and unload from rides and attractions safely and efficiently.
• Check all ride restraints, safety belts and attraction equipment properly to ensure guests are safe and comfortable at all times.
• Check safety equipment, fire extinguishers, emergency exits and emergency routes.
• Communicate clearly with guests, colleagues and management at all times.
• Be able to use the ride stop and emergency stop functions effectively and confidently.
• Deliver fun and memorable experiences to the guests.
• Open and close the rides and attractions to guests.
• Follow all Health and Safety policies and procedures.
• Record all details of the daily operation of a ride or attraction, e.g. downtimes, through puts and colleague breaks.
• Ensure that the daily ride documentation is kept up to date, tidy and accurate.
• Handle and lead ride downtimes and emergency situations as and when required.
• Ensure clean and safe environment.

• Good customer service skills.
• Good communication skills.
• Ability to work within a team and on their own.
• Outgoing and enthusiastic personality and a passion for guest interaction and communication.
• Speak and understand English language.
• Ability to work under pressure and long shift times.
• Integrity, being honest and ethical.
• Higher secondary or equivalent.
• Speak and understand Arabic language.
• Creativity and alternative thinking to develop new ideas for and answers to work related problems.
• Ability to manage small teams.
• Ability to concentrate uninterrupted for long periods of time.
• Ability to operate machinery safely and efficiently.
• Ability to multi‑task.
• Ability to oversee the safety of all colleagues and guests at a particular ride or attraction.
• This position requires a large amount of time spent standing and talking on the job.
• Ability to stay focused at all times during long shifts and quiet, busy periods in the park.
• Any other tasks that may be required from time to time to perform to meet the needs of the business.