Senior Officer; Retail Loans

This role is primarily responsible for processing the following category of loans and related transactions:
Personal Loans, Personal Instalment Loans, Auto Loans, Business Banking Loans (SME), Mortgage loans, Staff loans, Khalifa Fund, NDDSF loans and Leverage Loans, including the disbursal process and related activities.

• Manual Block placements/release
• Manual Settlement of existing loans
• Internal Transfer of funds (A2A)
• Issuance of Manager’s Cheques
• Manually set up interest rate in T24 (For forward rate in addition to existing rate)
• Set up customized payment schedule
• Collateral Mgmt., (Link/delink)
• Fee recovery
• Tranche payment & MC issuance or remittance

Also, Processing Of Maintenance Activities Like

• Postponement
• Settlement (Full/Partial)
• Past Due Recovery
• Loan parameter changes like repayment date, instalment change
• Loan Cancellation
• Write off
• Collateral linking / delinking
• Blocking, unblocking and block adjustment
• Advance placement in RPA
• Priority Account Setup
• MC Issuance, covering letter & Bank Guarantee
• Funds transfer, data capture
• Loan Restructure (Placing of blocks, principal increase, PD recovery, deferral etc.)
• Remittance, block release or adjustment

In addition, coordination with other sections of Operations and internal stakeholders to ensure smooth work flow and delivery of high quality and timely service to internal customers.

• Validation and processing of new loans received through CAS, input/create new loans in T24 for manual bookings including validation of DOA
• Execution of additional steps post disbursement of a loan
• Diarizing of transactions wherever second day steps/activities are involved
• Providing remittance instruction to Payment Centre wherever applicable
• Signatures obtained on the MCs as per the DOA matrix
• EOD checks to be performed for unauthorized transactions & printing of daily vouchers
• Scanning and archival of the documents
• Disbursal memos (wherever applicable) should be forwarded for “Transaction Authorization Limit” sign-off as per Loan Ops DOA matrix
• Ensuring efficient, error free processing of transactions with strict compliance to policies, SOP and within the agreed SLAs
• To minimise operations risks for the Bank by ensuring that all transactions that are processed comply fully with underlying customer or internal instructions.
• Ensuring conformance to internal procedures / policies / guidelines and local and international norms and regulations as applicable
• Performing internal accounts & MC stock reconciliation on a daily basis
• Undertaking all daily-processing activities related to a particular product or sub function
• To be responsible as primary custodian of security items
• To participate actively in the various initiatives within section / unit / department/division/group and the Bank as and when required
• To engage on any other activity, falling within pretext of a Processor
• Providing periodical reports and management information for effective decision making
• Involvement and participation in various UAT activities
• Handling loan related queries raised by Internal Stakeholders, timely response to be provided
• DCFCL to be maintained and signed off of a daily basis

• Bachelor’s degree in Commerce, Accounting and Finance or related discipline.

• 4-5 years’ relevant experience in the banking sector with at least 4 years in similar positions of progressively increasing managerial responsibilities in Retails Loans function.

• Not Applicable

• Contract

• Other, Information Technology, and Management

• IT Services and IT Consulting