Manager - Fraud Risk Monitoring

Job Purpose

The position is responsible for assisting in activities related to Fraud Risk Management/Prevention and handling of related matters.

• Ensure Effective Fraud Risk Management.
• Fraud Awareness including classroom trainings, e‑learnings and onsite.
• Support Fraud Risk Monitoring in responding to fraud cases in a timely manner including initial review, fraud loss preventions, etc.
• Liaise with legal, audit and other departments in handling fraud cases
• Analyze and suggest controls against the latest industry fraud trends/threats
• Engage with other departments to compact fraud and provide solutions to enhance fraud preventions.
• Build a good industry relationships with in banking, fraud management suppliers and regulators.
• Manage the fraud management team daily activities and KPIs

• Analyze and investigate process change and improvements to support protecting the bank from fraud.
• Identify requirements of tools and equipment to cop‑up with latest industry fraud trends.
• Manage and lead in the implementation and enhancement of Enterprise Fraud Risk Management System/tool (EFRM) in the bank.
• Investigate and analyze the enhancement of the EFRM System functions to optimize the use of the system.
• Manage the daily EFRM system activities.
• Review and analyze the trends in the alerts generated by the EFRM system.
• Analyze and create new fraud prevention scenarios.
• Produce required reporting and analysis for the system and bank’s fraud prevention performance.
• Maintain and report on the key metrics of measuring fraud prevention.