Teller Supervisor

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** Location** | United Arab Emirates ||
** Qualifications** | None / No Formal Education ||
** Experience** | 5 Year+ |## Job Overview First Abu Dhabi Bank (FAB) is seeking a Teller Supervisor to oversee teller operations, ensure accuracy, and contribute to service excellence. The role involves supervising tellers, ensuring compliance, and contributing to branch KPIs.## Company Overview First Abu Dhabi Bank (FAB) is a leading bank in the United Arab Emirates, providing a wide range of financial services.

With a focus on customer service and operational excellence, FAB is committed to maintaining high standards of compliance and risk control.## Quick Details
* Salary Range:
Market Competitive
* Job Type: Full-time

* Qualifications:

None

* Experience:

5 Year+##

Key Responsibilities
* Oversee teller operations including cash withdrawals, cheque deposits, funds transfers, demand drafts, and foreign exchange transactions.
* Verify all transactions for completeness of source documents and accuracy of processing.
* Ensure daily teller and vault balancing, reconciliation of sundry and branch transit accounts, and prompt resolution of discrepancies.
* Run Start-of-Day (SOD) and End-of-Day (EOD) processes as per FAB procedures, ensuring reports are produced, reviewed, and exceptions investigated.
* Maintain cash limits and exchange positions in line with branch authorisation and control standards.
* Manage custody and secure control of undelivered/returned cards, cheque books, debit cards, and PINs.## Requirements
* Experience in teller operations and supervision.
* Strong understanding of banking policies, operational risk controls, KYC, AML, and regulatory requirements.
* Excellent communication and interpersonal skills.
* Ability to supervise and coach teller staff.
* Commitment to achieving branch service KPIs.
* Strong attention to detail and accuracy.## Benefits
* Opportunities for professional development and career growth within FAB.
* Work in a collaborative and supportive team environment.
* Gain valuable banking experience in a leading financial institution.
* Competitive compensation and benefits package.
* Engaging and inclusive work culture.
* Contribute to the success of FAB’s branch operations.
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