Job specializations:
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Finance & Banking
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Business
Job Description & How to Apply Below
Responsibilities
- Execute and coordinate daily Dealer Assist activities including request intake, triage, and prioritization.
- Support trade booking queries, client account allocations, and portfolio allocations for Sales and Trading desks.
- Coordinate client onboarding and ready-to-trade activities with KYC, Credit, Compliance, and Operations.
- Manage static, reference, and market data readiness to ensure accurate trade booking and downstream processing.
- Support T0 trade support activities including non-economic booking and enrichment follow-up.
- Monitor affirmation and confirmation support items and coordinate settlement-readiness dependencies.
- Act as a primary Trade Support contact for Front Office Sales and Trading desks.
- Prepare inputs for service reporting, operational dashboards, and SLA adherence tracking.
- Identify opportunities for process improvement, automation, and workflow design.
- Coach assigned Specialists and support workload balancing within the team.
- Bachelor's degree in finance, banking, economics, business administration, or accounting.
- 7+ years of experience in Global Markets Operations, Middle Office, Trade Support, or related functions.
- Strong understanding of Global Markets products (FX, Money Markets, Rates, Derivatives, Commodities, Capital Markets).
- Knowledge of trade lifecycle processes including product activation, counter party setup, and settlement-readiness.
- Proficiency with systems such as Murex, Bloomberg, and Markit Wire.
- Strong stakeholder management, communication, and escalation skills.
- Professional qualification in a relevant field.
- Experience with UAT, workflow automation, and dashboard requirements.
- Expertise in cross-functional stakeholder management and service performance reporting.
First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions, offering a comprehensive range of personal and private banking services.
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