Teller, Finance & Banking

Shaikh Khalifa Energy Complex Branch

Delivering quality teller service to customers via accurate and efficient processing, while projecting ADIB’s professional image in all interpersonal dealings.

• Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts, telegraphic-transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits etc., in line with operational policies & procedures
• Where centralized telegraphic transfers are involved liaise with Treasury department to obtain best rates for VIP & or high net worth customers in coordination with HOP’s.
• These responsibilities may also include serving Private Banking customers at separate counters and also processing any other counter service transaction introduced by ADIB from time to time.
• Cross sell or identify and refer product inquiries from prospective customers to Sales staff.

• General reconciliation & control activities:
  
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  Act as the one of dual custodian for branch vault cash and security stationery
  Assist HOP as the second custodian for dual control.
  Cash reconciliation & balancing
  End of day balancing
  General filing

• Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.

• 1.knowledge of ADIB’s Retail Banking products & services
• 2.knowledge of ADIB’s Operational Policies & Procedures
• 3.Knowledge of UAE banking practices , regulations & risks
• 4.General awareness of competitors in the local market
• 5.Thorough Knowledge of all the Regulations issued by Central Bank of UAE
• 6.Fair knowledge of service standards
• 7.Knowledge of Cross Sales
• 8.Computer skills

1. Minimum two (02) months experience/ training as teller in a banking environment/ADIB Academy