Job Location: Abu Dhabi, United Arab Emirates
Work Mode: On-site
Date Posted: 20 October 2026
Job Reference/: 3102
Job Description / Role:Actively supports the client-facing front office function for Relationship Managers of Private Banking and Key Client Group UAE office(s).
Supports customers onshore & offshore with Credit Lending Facilities and provides support to the Business Planning and Strategy team.
Key Responsibilities:- Working on day-to-day transactions & operations of customers.
- Handle all customers enquiries directly &/or queries directed from the Relationship Manager.
- Update customers and / or the Relationship Managers on the Customer portfolios as required.
- Supports Relationship Manager(s) on client queries and requests (call clients, send and receive documents).
- Supports in ensuring proper processing of client applications, obtain and maintain appropriate documentation.
- Supports in the Preparation of requests for investment credit facilities, monitor leverage coverage, maturities and interest repayment.
- Prepares weekly/monthly reports including the monthly sales report for the Relationship Manger(s).
- Coordinates with Operations team and other stakeholders as required.
- Coordinates with Investment Desk for execution of Customer investments related requests.
- Coordinates with middle office & back office in International Locations as required.
- Responsible for entering & monitoring all customers’ data on the core banking system.
- Assists with communication to the International Locations when needed to be done.
- Covers for the other team members in their absences.
- Adhere to EPB designed Policies and Procedures in line with FAB designed Framework and regulatory Guidelines.
Required:
- Financial and Investment services industry experience.
- Ability to work within a team and develop professional relationships.
- Order reasoning, involving the interpretation of regulatory rules and compliance policies.
- High proficiency with standard computer software programs such as Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to organize, prioritize, manage, and track multiple detailed tasks and assignments.
- Use appropriate interpersonal styles and communicate effectively and professionally, both orally and in writing, with all organizational levels.
- Ensure effective coordination between assigned area and other functional areas.
- Knowledge of features, benefits, and risks associated with the various financial products and services traditionally sold to retail clients.
- Knowledge of retail banking and trust products and services.
- Investment Products management and an end-to-end lifecycle of investment and banking products.
Full Time
Nationality:UAE National (Emiratisation)
About the Company:The largest bank in the United Arab Emirates by assets, formed in 2017 through the merger of National Bank of Abu Dhabi and First Gulf Bank. Listed in Abu Dhabi, FAB serves retail, corporate, investment, and private banking clients through a network spanning the Gulf, Europe, Asia, and the Americas.
Company Industry:Banking
Department /Functional Area:
Private Banking
Closing Date:29 November 2026
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