Receptionist - Healthcare J

A Receptionist in the healthcare sector plays a vital role in creating a positive first impression for patients and visitors. This role requires a professional who can manage and execute various front-desk operations while ensuring the smooth functioning of the healthcare facility. The ideal candidate will possess excellent communication skills, a keen attention to detail, and a professional demeanor to handle sensitive situations with discretion and empathy.

This position is central to ensuring the administrative efficiency of the healthcare setting, supporting medical professionals, and providing patients with a positive experience. The receptionist will also be responsible for managing appointments, handling inquiries, and ensuring the waiting area is welcoming and organized. As a critical member of the healthcare team, they will contribute to creating an environment where patient care is prioritized.

Join our dynamic team to support healthcare services by delivering exceptional front‑office support.

• Greet patients and visitors in a professional and courteous manner.
• Answer and manage phone calls, accurately directing them when necessary.
• Manage patient scheduling, appointments, and confirm arrangements promptly.
• Ensure all patient information is collected, organized, and kept confidential as required by law.
• Assist patients in completing necessary forms and documentation as required.
• Coordinate communication between patients and healthcare professionals if needed.
• Maintain the tidiness, organization, and orderliness of the reception and communal areas.
• Address patient inquiries, providing clear information and assistance as needed.
• Track and organize the inventory of office supplies and patient materials.
• Support administrative needs such as data entry, file management, and mail sorting.
• Handle patient check‑in and check‑out processes with accuracy and efficiency.
• Facilitate effective communication within the team and participate in meetings.

• High school diploma or equivalent education is required for the position.
• Previous experience in a healthcare or clinic receptionist role is preferred.
• Proficient computer skills, including Microsoft Office Suite and scheduling software.
• Excellent verbal and written communication abilities essential for this role.
• Strong organizational skills with the ability to multitask effectively under pressure.
• Empathetic and patient‑friendly attitude to handle sensitive patient interactions.
• Knowledge of health care systems and regulatory guidelines is a plus.

Job Details
Role Level: Mid‑Level
Work Type:
Full‑Time
Country:
United Arab Emirates
City:
Abu Dhabi

Company Website: