Patient Access Representative

Job Description

Responsible for supervising subordinates, attending special meetings with other departments, receiving patients who have been transferred from clinics or emergency section, entering all missing information of patients, preparing admissions for patients, and working as cashier.

• Providing quality service to all hospital customers
• Processing manual receipts for customers, when the billing system is not working
• Receiving patients who are transferred from clinics or emergency section
• Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward
• Opening new files for patients, and making admission for them after updating his/her information in the system
• Filling inpatient claims
• Performing receptionist tasks, as answering incoming telephone calls to the section
• Preparing bills for all inpatient patients
• Following up with patients who were admitted to the ward without health insurance
• Working as a cashier in the poly clinics, x-ray and emergency unit
• Participating in cross-functional teams and committees as appropriate
• Coordinate with other related departments within the organization to ensure effiecint admisisona nd registaration of the patients

Special Certificate:

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0 - 2 years of experience

Experience in a large healthcare facility