Chair of Department - Consultant ENT

The Chair of Department (Consultant ENT) provides strategic, clinical, and operational leadership for Otolaryngology (ENT) services across SEHA Clinics. The role ensures delivery of high‑quality, patient‑centered care while maintaining alignment with DOH, SEHA, and international healthcare standards, and leads clinical governance, service development, workforce planning, and operational excellence.

• Leads the Department in implementing departmental and organizational strategic plans and ensuring adherence to policies
• Provides professional and clinical advice to the Chief Medical Officer regarding ENT services
• Represents the Department in corporate and management meetings
• Oversees service quality, clinical outcomes, and continuous improvement initiatives
• Supports compliance with DOH, SEHA, and regulatory requirements
• Leads performance management, peer review, and utilization review processes
• Contributes to workforce planning and participates in recruitment and credentialing activities
• Ensures effective communication with consultants and allied health staff
• Oversees departmental budgeting and financial performance
• Manages patient feedback, complaints, and service recovery initiatives
• Promotes patient satisfaction measurement and service improvement
• Delegates duties appropriately and undertakes additional administrative responsibilities
• Maintains active clinical practice within ENT including outpatient, inpatient, and procedural care
• Leads multidisciplinary meetings and care coordination
• Ensures accurate clinical documentation and adherence to best practices
• Promotes audit, clinical data collection, and quality improvement programs
• Maintains incident reporting and patient safety systems
• Complies with occupational health, safety, infection control, and emergency policies

• Qualification from Tier 1 or Tier 2
• Certified proof of yearly CME