Pediatric Trauma PIPS Coordinator-Operations Management

Role Overview

The Pediatric Trauma PIPS Coordinator for a program is responsible for designing and managing the implementation operations and evaluation of strategic programs or functions within SSMC to improve the clinical outcomes associated with the care of the pediatric trauma population At SSMC we firmly believe that the human touch is a fundamental part of care We understand that health care is both an art and a science running deeper than simply diagnosing and treating those who rely on us Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do ensuring that the needs of our patients come first Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care From the very first point of contact with SSMC to the moment patients are back home we ensure speciality-specific care at every stage and in every interaction As one of the largest tertiary hospitals in the UAE SSMC provides access to specialist medical treatments and advanced diagnostics with a commitment to becoming a Destination Medical Center in the UAE and wider region

• Clinical Bachelor s Degree preferably BSN or medical para-medical degree
• Current national professional license or equivalent
• Certified proof of yearly CME

• Trauma Outcomes Performance Improvement Course completion if not within 6 months of starting the role
• Trauma Program Manager Course Completion optional
• Recognized Registrar Certification CAIS or CSTR optional
• Injury Scaling Certification current edition AIS
  15 optional
• ICD Coding Certification optional
• Quality Management Certification optional
• TNCC or ATCN Certification optional
• BLS ACLS amp PALS ENPC Certification

• Two (2) years of pediatric trauma care experience or general pediatric nursing

• Participates in Quality Management and Performance Improvement activities
• Identifies patient care system and or process issues and trends
• Assists with chart reviews data collection and preparation for case presentations
• Works with the Trauma Medical Director Trauma Program Manager and all other departments in the investigation and resolution of issues and performance improvement activities related to Trauma care delivery
• Monitors reviews and reports extracted from the trauma registry and all other relevant reports
• Assists in the development revision of administrative policies and clinical nursing guidelines standards of care for program patients in collaboration with appropriate disciplines
• Participates in Departmental meetings and attends conventions conferences workshops and other professional meetings to extend learning and to represent SSMC Center
• Update the Trauma performance improvement plan PIPS annually

• Develops and maintains an adult trauma Performance Improvement and Patient Safety program
• Serve as Technical expert in the program development
• Provide guidance to all employees involved in program
• Provide performance feedback on program employees to applicable managers
• Evaluate and report to departmental organizational senior management on status and changes in program

• Participate in case review track PIPS reviews and action plans design and implement practice guidelines Role models service excellence in interactions with internal and external constituents Establishes a strong cooperative relationship with applicable leaders by providing the information tools and services necessary to improve the outcomes associated with the program

• Designs and orchestrates the delivery of applicable communication to internal and external constituents Demonstrates excellent oral and written communication using a variety of methodologies Coordinates presentations and ensures consistent communication related to the program Participates in the review of program processes Recommends and participates in implementation of process improvements Monitors and measures process changes Facilitates cross-functional performance improvement teams

Clinical Bachelor s Degree (preferably BSN or medical/para-medical degree)
Current national professional license or equivalent

Certified proof of yearly CME Two (2) years of pediatric trauma care experience or general pediatric nursing