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Client Services Ambassador

Job in Abu Dhabi, UAE/Dubai
Listing for: Mediclinic International
Full Time position
Listed on 2026-10-10
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Office, Medical Receptionist
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 67000 - 112000 AED Yearly AED 67000.00 112000.00 YEAR
Job Description & How to Apply Below
Job description

Closing date: 11/10/2026 Number of positions: 1 Reference number: 74373 Workplace Type:

Mediclinic Creek Harbour| Dubai | United Arab Emirates

MAIN PURPOSE OF JOB

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role

KEY RESPONSIBILITY AREAS
  • To effectively and efficiently manage the patient appointment scheduling and registration process
  • To effectively and efficiently manage the medical insurance process and other related tasks
  • Effectively manage the billing and cash up process
  • To consistently meet customer service expectations by improving the quality of patient service
  • REQUIRED EDUCATION

    Essential:
    Completed secondary school education (Grade 12)

    Desired:
    Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting

    REQUIRED EXPERIENCE

    Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry

    Desired:
    Experience in a Contact Centre or Healthcare environment

    REQUIRED JOB SKILLS AND KNOWLEDGE
    • Computer literacy and proficiency in MS Office applications
    • CRM (customer relations management) software applications
    • Hospital information systems
    • Knowledge of company policies and emergency codes
    • Knowledge of medical insurance terminologies and process
    • Medical terminology and procedures
    • Numerical literacy
    • Patient scheduling and registration processes
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