Provide personal care including assistance with bathing, dressing, toileting, and grooming in a dignified and respectful manner
Support clients with mobility needs, including safe transfers, use of mobility aids, and encouragement of independence
Assist with medication prompts and administration of medicines where appropriate and in line with care plans and local regulations
Plan and prepare nutritious meals, accommodate dietary requirements, and assist with feeding if required
Support with household tasks such as laundry, light cleaning, shopping, and collecting prescriptions to maintain a safe living environment
Provide companionship and emotional support, encouraging social engagement and meaningful activities
Observe and monitor clients' health and wellbeing, record changes, and promptly report concerns to the care manager or healthcare professionals
Follow and contribute to individual care plans, risk assessments, and support plans, ensuring all documentation is accurate and up to date
Maintain confidentiality and adhere to safeguarding policies, health and safety procedures, and infection control standards
Communicate effectively with clients, families, colleagues, and external professionals to coordinate care
Attend team meetings, training, and supervision to maintain and develop skills and knowledge
Relevant qualification in health and social care (e.g., NVQ/VRQ Level 2 or
3) or equivalent experience preferredProven experience in a caregiving or support worker role, or demonstrable transferable experience
Understanding of person-centred care principles, safeguarding, and infection control
Good verbal and written communication skills and the ability to complete accurate records
Ability to work independently and as part of a team, showing reliability and flexibility with working hours
Basic numeracy and literacy skills; proficiency with mobile devices or digital care recording systems is desirable
Full UK driving licence and access to a vehicle may be required for some roles (where applicable)
Empathy, patience, and a respectful attitude towards people from diverse backgrounds
Ability to adapt to changing needs and manage challenging situations calmly
Willingness to undertake training and development, including mandatory certifications
Previous experience supporting people with dementia, long-term conditions, or disabilities is an advantage
Flexible shifts including mornings, evenings, weekends and bank holidays, depending on service needs
Travel between clients' homes may be required; mileage allowance provided where applicable
Role may involve physical activity such as assisting with mobility and moving equipment
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