Receptionist​/Patient Coordinator

A premium aesthetic and dermatology clinic in Dubai offering advanced solutions in aesthetic medicine, dermatology, and hair restoration
. The clinic focuses on delivering personalized treatments, high standards of clinical care, and a premium patient experience.

We are looking for experienced and professional Receptionists / Patient Coordinators to join our client's team in Dubai. The ideal candidates will have previous experience in a clinical or aesthetic healthcare environment
, excellent communication and client-handling skills, and the ability to deliver an exceptional patient experience.

• Manage the complete patient journey
  , from initial inquiries and appointment scheduling to treatment coordination and follow-ups.
• Welcome patients and provide a professional, personalized, and premium front-desk experience
  .
• Handle patient inquiries through phone calls, Whats App, emails, and in-person communication
  .
• Coordinate appointments, consultations, and treatment schedules with doctors, nurses, and other clinical staff.
• Explain clinic services, aesthetic treatments, and available packages while supporting patient conversion and retention
  .
• Maintain accurate patient records, appointment schedules, and administrative documentation while ensuring confidentiality.
• Handle patient concerns and feedback professionally while maintaining high standards of customer service and clinic operations.