Receptionist, Hospitality ​/ Hotel ​/ Catering

Join our hospitality team and be the welcoming face of Nehal Hotel!
We are looking for a professional, friendly, and service-oriented Receptionist to deliver exceptional guest experiences from check-in to check-out.

• Position:
  Receptionist
• Department:
  Front Office
• Location:
  
  Nehal Hotel, Abu Dhabi

• Greet guests warmly and handle check-in/check-out procedures efficiently.
• Manage reservations, room assignments, and guest requests using WINHMS (hotel management software).
• Answer phone calls, emails, and inquiries in a courteous and professional manner.
• Handle payments, issue invoices, and maintain accurate records.
• Coordinate with other departments to ensure smooth guest experiences.
• Maintain the front desk area’s cleanliness and professional appearance.
• Address guest concerns promptly and ensure complete guest satisfaction.

• Previous experience as a Receptionist in a hotel or similar environment preferred.
• Knowledge of WINHMS or other hotel PMS software is an advantage.
• Excellent communication and customer service skills.
• Strong multitasking abilities and attention to detail.
• Professional appearance, positive attitude, and reliability.
• Ability to work in a fast-paced environment and in a team.

• Competitive salary and benefits
• Friendly and supportive work environment
• Training and career development opportunities