Hostess
We are currently looking for dynamic, and self‑motivated Food & Beverage professionals who want to move their careers forward.
As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times; your role will include key responsibilities such as:
Key Responsibilities- Offer consistently professional, friendly, warm and engaging service
- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
- Set up the outlet prior to the business hours along with the service team
- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
- Observe the cleanliness and maintenance of the outlet and the entrance area
- Assure the well‑being of all guests by maintaining a close, friendly, yet discrete contact
- Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
- Contribute in setting up the outlets database
- Reassure the guests’ satisfaction upon their departure
You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.
Knowledge & CompetenciesThe ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing the following additional competencies:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Customer Focus
- Adaptability
- Teamwork
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).