Business Support Senior Officer

Role: IS Business Support Senior Officer Role Purpose

• This role is essential for driving Business Information Security Management, reporting to CISO, act as first point of contact for the CISO’s office internally and externally.
• It holds a management role to manage the Information Security changes and improvement initiatives.
• The assigned to this role will be working closely with the CISO, All GISD Leaders & Emiratization Dep in HR and all new joiners, and other GISD management teams to follow up on GISD performance measures & to assist in the delivery of information security cross unit initiatives
• Additionally, this role will support Information Security Management in Coordinating the initiatives follow up between GISD and executive management stakeholders, other business functions, department, IBG’s and ADIB subsidiaries, central bank & The UBF.

• Ensure full responsibility for Emiratization projects and development within GISD team and maintain a healthy ratio according to ADIB goals
• Responsible for CISO office communication to external departments and subsidiaries
• Ensure the follow up action related to GISD staff strategy is tracked across GISD
• Ensure maintenance of the CISO workbook for GISD leaders, prioritization and tracking is done centrally.
• Ensure all recruitment and onboarding is executed timely
• Ensure external relationship, awareness of and branding of GISD team is managed and consolidated in alignment with CISO strategy
• Involved in day-to-day business functions, they coordinate and collaborate with various departments and team members. In many organizational structures
• Handle onboarding of new employees, orientation and introductory training for new joiners
• Help build initiative and create a positive team culture through engagement and initiatives to foster diversity, inclusion and team building
• Collaborate with stakeholders to develop and deliver training programs on information security best practices
• Collaborate with other heads and managers across the Group Information Security Department (GISD) and ADIB to assess their needs and gather inputs
• Building relationships with the GISD leadership teams to understand the processes, procedures, control
• Promoting a “self-critical” and continuous assessment and improvement cybersecurity culture (people, process and technology) are brought to light and addressed in an effective, innovative and timely manner.
• Support CISO with committee and board meeting requirements.
• Reconciles invoices and payment based on monthly spending.
• Work with GISD senior management and leadership team to scope and prioritize information security services
• Work with the team to support and deliver Information security events and activities, including security awareness programs, campaigns, team building
• Coordinate with HR, Marketing, Communication, and other business departments in planning, organizing, and enhancing Cyber security branding
• Act as the point of contact and communicate services status to internal participants and external stakeholders.

• Exceptional communication skills and leadership skills to effectively collaborate with stakeholders at all levels
• Strong analytical and problem-solving abilities to address complex security challenges
• Ability to manage multiple priorities and work well under pressure
• Maximize the efficiency of all business procedures
• Coordinate with the HR department to ensure our hiring plans meet our business needs
• Consider the needs of external and internal stakeholders and incorporate them into new strategic plans

• Good knowledge of operations management
• Excellent interpersonal, verbal, written and presentation skills
• Excellent customer service and interpersonal skills with a positive attitude.
• Communication Skills to build business/professional relationship.
• Capability to engage with internal/external stakeholders to present Information Security in a positive manner.
• Excellent English skills to effectively communicate and convey departmental messages. Arabic is a must.
• Good presenter with ability to present security awareness…