Overview
Our Mission:
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary Overview:
The Solutions Consultant Manager is the evolution of the traditional Sales Engineer Manager role, aligning how we lead teams to best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As our Solutions Consultant Manager, you are the technical leader for your District Solutions Consulting team. You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches.
You will guide and develop your team to define innovative technical solutions that secure customers key business imperatives and maximize the value of their investment with Palo Alto Networks. You will champion our industry leadership in on-premises, cloud, and security operations services, establishing Palo Alto Networks as the preferred cybersecurity partner for your customers.
- Recruit and hire new Solutions Consultants into the territory, ensuring top talent in the industry.
- Train, mentor, and review team members to keep them engaged and successful in their careers.
- Support field Solutions Consultant team in complex evaluations, problem-solving, and challenging customer environments.
- Lead and coach the team on successful technical validation efforts based on best practices to ensure a technical win in assigned opportunities.
- Define, create, and monitor individual development plans for your team.
- Collaborate with Professional Services, Customer Success, and Specialist teams to ensure customer implementation and adoption of solutions.
- Provide effective technical leadership in customer interactions, sharing security trends and standard methodologies to actively contribute to the selling process.
- Drive Platformization efforts within accounts and work with Domain Specialist Manager to optimize resource use.
- Act as an escalation point and collaborate with pre-sales and post-sales teams for issue resolution.
- Build and maintain relationships with key customers to solidify reference accounts and assist account teams with growth planning.
- Present as subject matter expert to customers at all levels, from technicians to CIOs.
- Discuss competitor products and position Palo Alto Networks as the best alternative.
- Collaborate with Product Management, Technical Marketing, and R&D to capture customer feedback for feature requests and product improvements.
- Travel 50-75% within the region.
- Develop a technical strategy with the sales counterpart to accelerate growth, identifying key verticals, use cases, and solutions for regional focus.
- Experience as a pre-sales System Engineer Manager.
- Experience as a Senior System Engineer/Specialist.
- Industry knowledge of security product market trends and awareness of roadmap and competitor offerings.
- Experience delivering comprehensive security solutions to Palo Alto Networks customers.
- Experience in selling, designing, implementing or managing one or more of the following:
Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies. - Partnering with Customer Support to ensure successful implementation and adoption of sold solutions.
- Strong written and verbal communication and presentation skills.
- Quota-driven attitude focused on delivering the best solution as a trusted advisor.
- Proficient in English and…
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