Site Reliability Engineer - UAE National; m/f/d
Job Description & How to Apply Below
Seeking a meticulous and expert Engineer - Site Reliability to build and support the delivery model that empowers product & technology teams to develop & deliver high-quality products, improve platform infrastructure and strengthen the reliability of products and solutions. You play a key role in defining & establishing the delivery model deployed in the development of cutting edge, next‑gen analytics solutions & services.
Key Responsibilities- Foster a positive SRE culture that promotes frequent releases, high levels of automation, and software reliability.
- Lead and troubleshoot high priority incidents impacting the organization, providing timely support to quickly resolve critical incidents.
- Identify application patterns & analytics in support of better service level objectives while integrating self‑service & resiliency patterns.
- Review and modify CI/CD principles and service maturity iteratively, striving for continuous improvement.
- Collaborate with internal teams to propose, architect and implement innovative & transformational solutions.
- Champion SRE approaches across strategic systems to predict & prevent disruptive events and improve the availability of solutions.
- Design & enable automated change, release and upgrade management practices across existing products & solutions.
- Ensure compliance with defined IT governance controls, standards, and practices.
- Improve service availability and scalability through tuning, automation, tools, and process.
- Manage 24X7 on‑call support.
- Analyze service performance, identify bottlenecks, and provide measurable improvement plans.
- Serve as primary point of contact for all matters concerning the customer and develop a trusted advisor relationship with executive sponsors by understanding their business needs and technical challenges.
- Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management and Governance of Organizations policies, procedures, plans and related risk assessments.
- Bachelor's Degree in Artificial Intelligence, Business Analytics, Data Science, Computer Science, Mathematics, Engineering, or related field.
- Minimum 3-4 years of experience in CI/CD tools and Dev Ops processes.
- Cloud Linux Kubernetes python hands on is must.
- CI/CD tools and Dev Ops processes good to have.
- Azure or any public cloud experience is required.
- At least 3 years of experience in architectural knowledge and understanding of distributed systems and cloud infrastructure.
- UAE National
- A highly detail-oriented and methodical approach to problem solving.
- A passion for technology, troubleshooting and customer service.
- A strongly analytical mind.
- Great verbal and written communication skills
- Excellent communication skills
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