Capacity Planning Analyst - First Bank UAE

Capacity Planning Analyst – First Abu Dhabi Bank – Abu Dhabi, UAE

Position Overview:

This Capacity Planning Analyst role ensures that First Abu Dhabi Bank's IT infrastructure and application environments are sized, scaled, and optimized to support current and future business demand. The position focuses on forecasting resource requirements, analysing performance trends, identifying capacity risks, and supporting strategic investment decisions to maintain service resilience and operational efficiency.

Job Details

• Country: UAE
• City:
  Abu Dhabi
• Industry: Banking
• Function: IT General
• Salary:  monthly (Market estimated)
• Gender: Any
• Candidate Nationality:
  Any
• Job Type: Full-time

• Monitor performance data across compute, storage, network, and application layers to identify trends and capacity constraints.
• Forecast resource needs using historical patterns, business growth projections, and seasonal variations.
• Provide performance impact assessments for new projects, releases, and planned infrastructure changes.
• Identify underutilised or over-provisioned resources to support cost optimisation initiatives.
• Maintain performance models and review them with architecture and engineering teams.
• Develop KPIs and SLIs that track capacity headroom, saturation risk, performance thresholds, and utilisation efficiency.
• Maintain documentation on capacity thresholds, baselines, and forecasting assumptions.
• Collaborate with infrastructure teams, application owners, and finance to align capacity plans with business budgets.
• Support post-incident investigations by determining whether capacity constraints contributed to performance degradation or outages.
• Embed capacity planning practices into change management, release management, and IT strategy processes.
• Provide data-driven insights for annual budgeting, lifecycle management, and investment prioritisation.
• Stay updated with industry technologies and tools in performance analytics and forecasting.

• Strong experience with capacity planning and performance tools such as Turbonomic, BMC True Sight, VMware vRealize, or cloud-native analytics tools.
• Knowledge of statistical and ML-based forecasting models, including seasonality and trend-based modelling.
• Understanding of performance KPIs such as CPU, memory, disk utilisation, IOPS, thread pools, database latency, and throughput.
• Proficiency with data analysis tools including Excel Power Pivot, Python, R, and SQL.
• Effective communication skills for presenting technical data to engineering and business stakeholders.
• Structured, organised, and able to produce formal risk assessments and capacity analysis reports.

• Capacity forecasting
• IT performance analysis
• Resource utilisation modelling
• Predictive analytics
  
  Data analysis tools (Python, R, SQL, Power Pivot)
• Infrastructure planning
• Cost optimisation
• KPI and SLI development
• Cross-functional collaboration

• Contribute to strategic IT planning at the UAE's largest and most technologically advanced financial institution.
• Work with cutting-edge performance tools and cloud-native technologies.
• Play a key role in ensuring service resilience, cost efficiency, and operational readiness.
• Collaborative, forward-focused environment that encourages data-driven decision making.

First Abu Dhabi Bank is one of the world's safest and most respected financial institutions, known for innovation, resilience, and strong digital transformation. FAB empowers employees to develop deep technical expertise while contributing to the bank's long-term growth and scalable IT infrastructure.