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Enablement Officer​/Solution Engineer

Job in Abu Dhabi, UAE/Dubai
Listing for: TechBiz Global GmbH
Full Time position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below

Posted: 20.05.2026

Job reference: 2

Job information

Location:

Abu Dhabi, United Arab Emirates

Job reference: 2

Listing type:
Basic

EU work permit required:
No

Posted: 20.05.2026

04.07.2026

Responsibilities
  • Pre‑Sales & Demo
    • Deliver high‑quality product demos to prospects and clients.
    • Support Commercial Managers and Technical Account Managers with technical answers, solution design, and integration guidance during the sales cycle.
    • Translate business requirements into technical recommendations for clients.
  • Integrations & Go‑Live
    • Lead the full technical onboarding process for clients.
    • Review and validate integration designs, API flows, and implementation approaches.
    • Work directly with client developers to ensure smooth, correct, and efficient integration.
    • Own the go‑live process, from first call to successful production launch.
    • Ensure clients follow best practices when integrating with CRMs, back‑office systems, wallets, and payment flows.
  • Technical Expertise
    • Become an expert in the API, documentation, architecture, and workflows.
    • Translate complex technical concepts into clear, actionable guidance for non‑technical clients.
    • Investigate, troubleshoot, and resolve integration‑related issues.
    • Collaborate with internal product & engineering teams to head or resolve technical blockers.
  • Client Support & Success
    • Act as the primary technical point of contact for clients during onboarding and integration.
    • Support Technical Account Managers with technical clarifications and operational questions.
    • Advise customers on best practices for crypto payment infrastructure, security, and integrations.
    • Ensure that every client receives a professional, structured, and reliable technical experience.
  • Vendor & Partner Coordination
    • Liaise with external vendors and partners when required to assist clients with infrastructure or integration tasks.
    • Facilitate smooth cooperation between clients and third parties, ensuring timelines and deliverables are met.
Mandatory Experience
  • Proven experience as a Solution Engineer, Integration Engineer, or Technical Consultant in a SaaS or fintech environment.
  • Hands‑on experience with crypto payments, payment systems, PSP/API integrations, or wallet infrastructure.
  • Strong background in client‑facing roles, pre‑sales, and technical support.
  • Ability to read, understand, and explain API documentation.
  • Demonstrated ability to manage technical integrations end‑to‑end.
Skills & Competencies
  • Perfect English — written and verbal.
  • Excellent communication skills, capable of interacting with both technical and non‑technical stakeholders.
  • Strong problem‑solving ability with a structured and analytical approach.
  • High ownership mindset: able to drive integrations to completion without micromanagement.
  • Ability to operate in a fast‑paced, high‑expectation environment.
  • Professionalism, reliability, and a positive, solution‑oriented mindset.
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