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Senior ServiceNow Architect

Job in Abu Dhabi, UAE/Dubai
Listing for: Salt Digital Recruitment
Full Time position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Systems Analyst, Systems Engineer
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below

We're supporting a large enterprise in the UAE seeking an experienced Senior Service Now Architect to lead the design, scalability, and maturity of their platform. This is a pivotal role within a growing Service Now function driving digital transformation across IT and business services.

Key Responsibilities
  • Own the Service Now platform architecture, roadmap, and governance.
  • Lead end-to-end solution design across ITSM, ITOM, ITAM and beyond.
  • Oversee integrations with enterprise systems such as SAP, Azure, and other key business applications.
  • Manage and guide the external implementation partner/MSP to ensure quality delivery and platform alignment with internal standards.
  • Establish platform best practices, development standards, and reusability frameworks.
  • Act as a strategic advisor to business and IT stakeholders, ensuring alignment between technical delivery and organizational goals.
Requirements
  • 8+ years of Service Now experience, with strong design and architecture capability.
  • Proven experience across multiple modules (ITSM, ITOM, ITAM, CSM, HRSD, Sec Ops, or SPM).
  • Experience managing external vendors or MSPs, ensuring accountability and delivery excellence.
  • Solid understanding of integrations, APIs, and MID server configuration.
  • Ability to lead technical teams and influence senior stakeholders.
  • Strong communication and solution advisory skills.

This is an excellent opportunity to take ownership of a large-scale platform with significant visibility and long-term transformation objectives. If you're an experienced Service Now Architect seeking a strategic, high-impact role in the UAE, we'd love to hear from you. Salt is acting as an Employment Agency in relation to this vacancy.

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Position Requirements
10+ Years work experience
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