Senior Implementation Analyst

Overview

The e-Invoicing Implementation Operations Analyst is the client-facing delivery specialist on Flick's onsite team. This role spans the full engagement from discovery to steady-state operations, but the implementation phase is where this person's specialist knowledge is most critical.

• Lead discovery workshops with client Finance, Tax, ERP, and IT teams.
• Deliver gap and remediation reports, coordinate integration design, run UAT, deliver training, and manage go-live.
• Post go-live, act as business-layer account contact: handle new BU onboarding, regulatory updates, monthly reporting, and billing cycle coordination.

• Directly involved in at least one Peppol or national e-invoicing mandate implementation (not observer). Conducted workshops, produced mapping documents, ran UAT, delivered training.
• Full understanding of the end-to-end Peppol invoice lifecycle, including ERP submission, AS4 transmission, SMP lookup, MLS acknowledgement, rejection handling, and seven-year archival.
• Produced field-level data mapping documents connecting ERP invoice output to UBL 2.1, PINT, or EDIFACT schema. Identified and escalated field gaps.
• Experienced in running UAT for e-invoicing flows, designing test cases covering successful transmission and rejection/resubmission scenarios, and can triage schema validation failures without requiring engineering support for every issue.
• Confident workshop facilitator. Runs structured gap assessment sessions with senior Finance, Tax, and ERP stakeholders to extract requirements.
• Clear written communicator: produces professional gap assessment reports, process SOPs, and training materials ready to hand to the client without a second pass.