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Job Description & How to Apply Below
At Eni we are looking for an ICT Officer to join Eni Abu Dhabi. You will be responsible for user troubleshooting and support as well as the management and optimisation of the company's hardware and software.
Main responsibilities- Ensure high availability of IT services and tools
- Monitor IT infrastructure and network status
- Assist in the implementation and adoption of ICT policies
- Support critical cybersecurity initiatives
- Provide first‑line help desk support and general troubleshooting of user issues
- Install standard and company software as well as common devices
- Provide support for telecommunications systems
- Collaborate with other IT teams in regional offices and at the Head Office in Milan
- Bachelor's degree in ICT
- Fluent in English
- Relevant experience across ICT environments
- Microsoft Azure Fundamentals
- Office 365
- ITIL
- Windows OS: installation, configuration, builds, Group Policy, Active Directory
- VMware or similar virtualisation platforms
- Networking
- Problem‑solving and decision‑making
- Strong attention to detail
- Clear communication and relationship management
- Team player with a proactive, independent mindset
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