Dynamics 365 Functional Consultant
Job Description & How to Apply Below
Blackford Tech require an experiences Dynamics 365 Functional Consultant / Technical BA who can demonstrate strong Dynamics 365 experience. You must be capable of analysing the client’s current in scope processes, designing the target-state process in Dynamics, performing fit-gap analysis, assessing and mapping source data into Dynamics, supporting workflow/configuration, documenting the solution design, driving UI/UX aspects and assisting with testing, user training, go-live, and ELS.
Strong experience with Business Process Flows, Dynamics Sales configuration, source-to-target mapping, and stakeholder workshops is essential.
- Business process discovery and requirements analysis
- Business process flow design for both existing and new products & services
- Configure capability in Dynamics 365
- Provide guidance and expertise with workflow and automation
- Provide input, guidance and technical insight into any UI/UX aspects required
- Data mapping and Dynamics data model review
- Solution design and documentation
- Implement the workflow configuration in Dynamics
- Data loading into Dynamics
- Testing, training, and early life support capability
- Able to demonstrate experience as a Dynamics 365 Functional Consultant / Technical BA delivering Dynamics 365 process analysis and solution design for new and existing products, verticals and processes
- Strong background in supporting UI requirements, look and feel plus delivery of optimised UX experiences
- Strong hands‑on experience with Dynamics 365 configuration, including Business Process Flows, forms, views, fields, and business rules
- Proven capability in workshop facilitation, requirements capture, current‑state / future‑state process mapping, and fit-gap analysis from Lead to Contracting
- Proven capability in solution design and Dynamics configuration for the addition of new products and services
- Strong understanding of Dynamics data structures, source‑to‑target mapping, and data migration considerations
- Experience documenting solution design, including process flows, field/data requirements, business rules, problem statements, assumptions, risks, and dependencies
- Experience supporting UAT, user training, go‑live, and Early Life Support for Dynamics 365 implementations
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