Solutions Manager

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast‑paced, dynamic environment.

• Conduct in-depth analysis of logistics, supply chain, and e-commerce industry trends in the Middle East to identify potential business opportunities.
• Work closely with the sales team to understand clients' business challenges and requirements, and conduct requirement gathering and analysis.
• Design, develop, and optimize customized end‑to‑end supply chain solutions based on company products and service capabilities, covering warehousing, transportation, customs clearance, and last‑mile delivery.
• Draft high‑quality solution proposals, presentations, and technical documentation, and deliver effective pitches and demonstrations to clients.
• Act as a solution expert to provide technical support and training for the sales team, helping them better understand and promote the solutions.
• Participate in technical discussions and commercial negotiations with clients to ensure smooth implementation and execution of solutions.
• Continuously track the performance of implemented solutions, collect client feedback, and iterate for optimization accordingly.
• Collaborate closely with internal product, technology, and operations teams to drive innovation and upgrades for products and services.
• Complete other related tasks assigned by upper management.

• Bachelor’s degree or above in Logistics Management, Supply Chain Management, International Trade, E-commerce, or related fields.
• At least 5 years of experience in solution design, pre‑sales technical support, or consulting within the logistics, supply chain, e-commerce, or technology sectors;
  Middle East market experience is preferred.
• Deep knowledge of logistics and supply chain management, including but not limited to warehousing, transportation, international freight forwarding, and customs clearance.
• Familiarity with cross‑border e‑commerce business models and relevant technical solutions.
• Excellent solution design capabilities with the ability to transform complex business problems into clear, actionable solutions.
• Outstanding communication, presentation, and negotiation skills, capable of communicating effectively with clients at all levels.
• Fluent in English (listening, speaking, reading, and writing) as a working language.
• Strong teamwork spirit and stress tolerance, with the ability to adapt to a fast‑paced work environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to travel as required.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.