Pre-Sales Consultant - Technology & Cybersecurity

Pre-Sales Consultant – Technology & Cybersecurity

Department: Sales & Business Development

Location: Dubai, UAE

Employment Type: Full-Time

Reports To: Head of Sales & Marketing

Experience: 4-6+ Years in Technology / Cybersecurity Pre-Sales

ITHR is a technology consulting and professional services organisation supporting enterprises across the UAE and Middle East with digital transformation, cybersecurity, ERP implementation, talent solutions, managed services, and custom application development.

We partner with organisations to design, implement, and optimise technology environments that enable growth, resilience, and operational excellence.

The Pre‑Sales Consultant will work alongside the sales team to engage prospective and existing customers, understand their business and technology challenges, and articulate how ITHR's services and solutions address those needs. This customer‑facing role requires a blend of technical understanding, commercial awareness, and strong communication skills.

Involved throughout the full sales lifecycle—from discovery and solution scoping through proposal development, technical presentations, demonstrations, and PoC support—this role plays a key part in converting opportunities into successful engagements.

• Engage with prospects and customers to understand their business objectives, technology requirements, existing environments, and operational priorities.
• Deliver compelling technical presentations, demonstrations, and solution walkthroughs tailored to customer context and audience level.
• Translate technical capabilities into clear business value—articulating operational improvements, risk reduction, cost optimisation, digital transformation benefits, and compliance alignment.
• Develop and present solution proposals, architecture overviews, statements of work, and supporting collateral in response to customer requirements.
• Lead and support Proof‑of‑Concept (PoC) engagements in collaboration with delivery teams, ensuring customers experience the value and effectiveness of proposed solutions firsthand.
• Respond to RFPs, RFIs, and tenders by producing accurate, well‑structured, and commercially viable responses.
• Work closely with delivery teams to ensure proposed solutions are technically sound, appropriately scoped, commercially aligned, and executable.
• Maintain up‑to‑date knowledge of cybersecurity trends, enterprise technologies, ERP ecosystems, cloud services, and vendor developments to support credible customer conversations.
• Contribute to the development of reusable pre‑sales assets, including proposal templates, demo environments, capability decks, technical one‑pager, and solution playbooks.
• Act as a trusted advisor throughout the sales cycle, supporting account teams in building long‑term customer relationships.

• 4‑6+ years of experience in a Pre‑Sales, Sales Engineer, Solutions Engineer, or Technical Consulting role.
• Strong fundamentals across core technology domains including networking, cloud technologies, cybersecurity, enterprise applications, identity management, and security monitoring concepts.
• Excellent communication and presentation skills with confidence engaging technical teams, business leaders, and executive stakeholders.
• Demonstrated ability to translate technical concepts into measurable business outcomes.
• Experience contributing to or leading RFP, RFI, and tender responses as well as customer‑facing solution documentation.
• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Technology, or equivalent practical experience.

• Hands‑on exposure to cybersecurity platforms such as SIEM, XDR, EDR, SOC services, vulnerability management, IAM, PAM, DLP, and cloud security.
• Experience with ERP ecosystems including SAP, Oracle, Microsoft Dynamics, or related enterprise applications.
• Familiarity with managed services environments and service delivery models.
• Working knowledge of cloud platforms such as Microsoft Azure, AWS, or Google Cloud Platform.
• Understanding of enterprise networking, SASE/SSE, SD‑WAN, email security, and secure connectivity solutions.
• Knowledge of custom…