Manager – Data & Business Intelligence

Al Etihad Payments empowers employees to work in an environment that best promotes their productivity and well-being, while providing high-quality workplace and fantastic professional experience.

Al Etihad Payments is the UAE’s designated retail payments entity, dedicated to developing and operating world-class infrastructure, standards, and solutions for the UAE Economy. Al Etihad Payments is a subsidiary of the Central Bank of the UAE, strongly supported by the UAE Government.

Our employees are committed to work with licensed financial institutions and other payment service providers to foster innovation and deliver excellent financial services to all in the UAE, efficiently and without friction.

Al Etihad Payments supports the government’s objectives of a cashless society, national digitization, and the Central Bank of the UAE objective of being a top ten central bank globally.

We are a collaborative, diverse and passionate group of individuals that works as one team. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across the payment's ecosystem!

Manager of Data & Business Intelligence typically involves overseeing the collection, analysis, and interpretation of data to provide actionable insights that drive strategic decision-making within the organization. This includes managing databases, data analytics tools, and reporting systems to ensure the efficient gathering, processing, and dissemination of information. Additionally, the manager is responsible for developing and implementing business intelligence strategies, identifying key performance indicators (KPIs) and collaborating with various departments to optimize business processes and achieve organizational goals.

Overall, the role aims to leverage data to improve operational efficiency enhance performance and gain a competitive advantage in the marketplace.

• Developing Data Strategy:
  Lead the development and implementation of a comprehensive data strategy aligned with the organization's goals and objectives.
• Driving Strategic Initiatives:
  Collaborate with cross-functional teams to identify opportunities for leveraging data to drive strategic initiatives, improve operational efficiency, and enhance customer experiences.
• Building Analytics Capabilities:
  Develop and implement analytics frameworks, tools and processes to enable the organization to extract meaningful insights from data efficiently.
• Data Governance and Compliance:
  Establish and enforce data governance policies and procedures to ensure data quality integrity, security, and compliance with regulatory requirements.
• Data Infrastructure and Architecture:
  Oversee the design implementation, and maintenance of scalable data infrastructure and architecture to support the organization's data needs.
• Data Analysis and Insights Generation:
  Lead efforts to analyze complex datasets, identify trends, patterns, and outliers, and generate actionable insights to drive informed decision-making across the organization.
• Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership.
• Apply complex research, business intelligence and analytical methods to identify trends that provide opportunities for product development, innovation and strategic planning.
• Create or review technical design documentation for research and business intelligence projects to ensure the accurate development of reporting solutions.
• Stakeholder Management:
  Collaborate with executive leadership, department heads, and key stakeholders to understand their data needs and priorities and align data initiatives with business objectives.
• Talent Development:
  Build and mentor a high-performing team of data professionals, including data scientists, analysts’ engineers, and architects, fostering a culture of continuous learning and innovation.
• Vendor Management:
  Evaluate and manage relationships with external vendors, partners, and service providers to ensure the successful implementation of data-related projects and initiatives.
• Perform any tasks assigned…