Senior Delivery Manager & Portfolio Manager SAP SuccessFactors

Exciting Opportunity Alert! HTC Global Services is hiring a Senior Delivery Manager cum Portfolio Manager – (SAP Success Factors) - HR Domain expert for an 1-year extendable contract in Abu Dhabi, UAE (Onsite).

HTC Global Services - a leading CMM level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.

Senior Delivery Manager cum Portfolio Manager – HR Domain will own the end-to-end HR Technology roadmap, managing budgets and driving digital transformation. The role demands an outcome-oriented leader who can independently guide technical teams using hands‑on implementation experience, solve complex delivery challenges out-of-the-box, and effectively manage executive stakeholders.

• Roadmap Ownership
  :
  Own and govern the end-to-end HR Technology portfolio and transformation roadmap.
• Strategic Alignment
  :
  Define strategic technology roadmaps aligned with HR, DTI, and corporate objectives.
• Smart Prioritization
  :
  Prioritize investments, programs, and enhancements based on business value, risk, compliance, and resource availability.
• Governance & Metrics
  :
  Establish portfolio governance, delivery metrics, and executive reporting mechanisms.
• Continuous Innovation
  :
  Drive digitalization and AI-powered automation across the entire employee lifecycle.

• End-to-End Delivery
  :
  Lead large-scale HR technology programs from ideation through production deployment and benefits realization.
• Technical Guidance
  :
  Guide developers, architects, and squads using your hands‑on technical implementation experience.
• Problem Solving
  :
  Unblock complex technical and delivery challenges with innovative, out-of-the-box thinking.
• Concurrent Initiatives
  :
  Manage multiple concurrent initiatives, agile delivery teams, and cross-functional squads.
• Risk & Crisis Management
  :
  Proactively identify, mitigate, and resolve critical delivery risks, dependencies, and blockers.

• Primary Tech Partner
  :
  Act as the primary technology partner for HR Leadership and Business Product Owners.
• Executive Relationships
  :
  Build strong relationships with the CHRO, HR Leadership Team, Finance, Procurement, Legal, and Security.
• Forum Leadership
  :
  Lead steering committees, governance forums, and executive reviews.
• Conflict Management
  :
  Resolve team friction, vendor disputes, and competing internal priorities across all organizational levels.
• Influencing Power
  :
  Negotiate with senior stakeholders to achieve alignment and manage competing priorities.

• Financial Oversight
  :
  Manage annual HR Technology budgets, CAPEX, OPEX, forecasting, and investment plans.
• Business Cases
  :
  Lead business case development, funding approvals, and capital planning activities.
• Value Tracking
  :
  Track portfolio financial performance and ensure strict benefits realization management.
• Cost Optimization
  :
  Optimize technology spending to maximize business value.
• Commercial Governance
  :
  Lead supplier evaluation, RFPs, contract negotiations, and commercial governance activities.
• Strategic Partnerships
  :
  Manage strategic relationships with SAP, implementation partners, and technology vendors.
• Accountability
  :
  Govern vendor performance through strict SLAs, KPIs, and delivery commitments.

The role provides technical and implementation leadership across:

• Core HR
  :
  Employee Central, Employee Master Data, Employee Contracts, Position Management, and Organization Management.
• Talent & Workforce
  :
  Recruitment, Candidate Experience, Onboarding/Crossboarding, Learning & Development, Performance Management, Career Development, Succession Planning, and Workforce Planning.
• Payroll & Benefits
  :
  Payroll Integrations, Compensation, Benefits Administration, iSave Benefits Platform, and Rewards & Recognition.
• Employee Experience
  :
  Employee Engagement Platforms, HR Self-Service, Mobile Employee Applications, Chatbots, Virtual Assistants, and AI-enabled Employee Services.

Responsible for the strategy, governance, and delivery of:

• SAP Success Factors
  :
  Employee Central (Mandatory), Recruiting Management, Onboarding, Learning, Performance…