AI Transformation Manager

We are currently looking for an AI Transformation Manager to support a key initiative within the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) on a 12-month freelance contract
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DCT Abu Dhabi is the government entity responsible for driving the sustainable growth of Abu Dhabi’s culture and tourism sectors, playing a central role in positioning the emirate as a global hub for culture, creativity, and tourism.

This role sits within a high-impact transformation program focused on driving the organization towards becoming an AI-first workplace. The AI Transformation Manager will lead the design, implementation, and adoption of AI-enabled workflows, tools, and ways of working across the organization to improve productivity, quality, decision-making, and operational efficiency.

• Translate enterprise and departmental strategy into practical AI-enabled workflows, tools, and ways of working
• Identify high-impact use cases for AI adoption across functions and teams
• Design and implement AI-enabled operating models and workflow automations
• Embed AI tools into day-to-day business processes to improve productivity, quality, and decision-making
• Develop governance principles for responsible, secure, and effective AI usage

• Develop, structure, and maintain scalable AI workflows, automations, and knowledge systems across the organization
• Design and deploy AI-assisted workflows using approved enterprise AI platforms and tools
• Build reusable prompts, templates, agents, copilots, and automation frameworks
• Integrate AI capabilities into reporting, analysis, presentation development, document review, and operational processes
• Ensure workflows align with organizational policies, security standards, and compliance requirements
• Continuously optimize workflows based on user feedback and performance metrics

• Support the organization’s broader AI transformation agenda through structured implementation and adoption initiatives
• Drive AI adoption initiatives across teams and business units
• Define AI operating procedures, standards, and best practices
• Conduct impact assessments and identify further opportunities for AI integration
• Establish frameworks to measure AI adoption, productivity gains, and business impact
• Maintain oversight of AI tool usage, governance, and continuous improvement initiatives

• Lead the upskilling and enablement of teams to effectively leverage AI tools and ways of working
• Design and deliver AI training programs, workshops, and onboarding sessions
• Develop user guides, playbooks, prompt libraries, and knowledge-sharing resources
• Coach teams and leadership on effective AI usage and workflow integration
• Promote a culture of experimentation, continuous learning, and responsible AI adoption
• Act as the primary point of contact for AI support and user enablement across the organization

• 5+ years of experience in AI implementation, digital transformation, automation, enterprise technology consulting, or transformation roles
• Experience gained from a top-tier consulting firm, leading technology company, or enterprise transformation function
• Strong experience translating business needs into practical AI-enabled solutions and measurable outcomes
• Experience working within regulated, governed, or enterprise technology environments
• Ability to define measurable goals, drive implementation, and deliver tangible impact

• Strong understanding of AI tools, automation, and enterprise workflow design
• Ability to identify use cases and convert them into practical implementation plans
• Strong structured thinking, problem-solving, and business process redesign skills
• Strong stakeholder management across technical and business teams
• Ability to work in fast-paced, ambiguous, and highly governed environments
• Strong communication, facilitation, and training skills
• Proactive, hands‑on, and outcome-oriented mindset

• Exposure to enterprise AI implementation and workflow automation
• Experience in AI adoption and enablement across business functions
• Experience developing AI copilots, agents, prompts, templates, and automation solutions
• Exposure to change management and digital transformation programs
• Experience designing and delivering training, upskilling, and user enablement initiatives
• Understanding of AI governance, compliance, security, and responsible AI frameworks
• Experience with platforms such as Microsoft Copilot, Copilot Studio, OpenAI tools/APIs, or equivalent AI ecosystems is strongly preferred

This role will be measured on delivered outcomes and measurable business impact, including but not limited to:

• Time saved
• Processes automated
• Cost / budget saved
• Adoption rates

• Be able to understand business needs and translate quickly into business outcomes
• Be able to work within the constraints of a highly regulated and governed tech…