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Job Description & How to Apply Below
Open Innovation AI is seeking a Service Delivery Manager to own the day-to-day support governance for key customer accounts, coordinating incidents, requests, changes, and risks to resolution. This role sits between customers and Open Innovation AI’s L1–L3, Delivery, and Product teams, driving actions and ETAs with clear Jira updates.
The position is senior, individual-contributor, requiring strong ITSM discipline, Kubernetes/cloud infra knowledge, and excellent English communication to deliver
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