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IT Helpdesk Specialist I: Fast-Paced, Customer-Driven Support

Job in Abu Dhabi, UAE/Dubai
Listing for: United Arab Emirates University, Department of Family Medicine
Full Time position
Listed on 2026-08-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 89280 - 133920 AED Yearly AED 89280.00 133920.00 YEAR
Job Description & How to Apply Below

United Arab Emirates University, Department of Family Medicine is seeking a Help Desk Operator to answer technical questions, record problem details, and track incidents from creation to resolution. The role provides first-level support for university information systems and coordinates with technical teams for escalation where needed.

The position requires 1+ year of technical support experience, familiarity with incident tracking software, and the ability to work a 7:30 AM–8:00 PM shift, with

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