Product Content Specialist (Bilingual - English​/Chinese

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.

Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.

Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

Established in 2018, Bybit is one of the world's largest cryptocurrency exchanges with over 80 million users and counting. With a vision to be the crypto ark of the world, we provide a comprehensive suite of products — Spot, Derivatives, Earn, Trad Fi, Alpha and more — to both retail and institutional clients. Ultimately, we endeavour to enable our users to achieve their dreams.

We are looking for a Digital Copywriter/Senior Digital Copywriter to join our growing Copy and Translation team. We are more than writers, but skilled communicators, marketers and storytellers. With your mastery of prose and big picture thinking, you will weave seemingly disparate pieces of information and industry trends to form a cohesive narrative that fulfills our business objectives, inspires and engages our audience, and above all, driving home the message of our brand proposition.

• Create clear and user-friendly content for Help Center articles and knowledge base entries, translating complex product logic into actionable guidance.
• Craft original campaign messaging that reflects our brand values and supports marketing objectives.
• Create engaging, persuasive copy across multiple channels, including websites, system communications, email campaigns, and UX/UI, in line with our editorial style guide and UI component guidelines.
• Edit and enhance existing content to ensure consistency with marketing strategy, tone, and positioning.
• Partner closely with Product Managers and Project Managers to deliver clear, concise messaging for both everyday users and seasoned traders.
• Collaborate with UX designers, marketers, and subject matter experts to ensure content is visually cohesive, on-brand, and aligned with intended outcomes.

• 3+ years of experience in copywriting, journalism, UX writing, or closely related content roles, with a Bachelor’s degree in Creative Writing, Journalism, Advertising, Marketing, English, or a related field.
• Ability to Integrate AI Workflows in daily work to optimise work delivery performance.
• Strong technical writing skills, with the ability to produce clear, structured, and user-friendly content, especially for Help Center and knowledge base articles
  , and to translate complex product logic into simple, actionable guidance.
• Chinese language proficiency is required, including the ability to read and understand Chinese PRDs and communicate effectively with Chinese-speaking stakeholders.
• Experience in cryptocurrency, fintech, or traditional finance is preferred.
• A product-oriented and flexible writer with a strong understanding of product workflows, logic, and the user journey, able to work closely with product teams, accurately interpret PRDs, and create effective user-facing content across multiple mediums (web, system communications, email campaigns, UX/UI).
• Ability to work independently in a fast-paced environment and deliver under tight timelines.
• Strong project and stakeholder management skills, with the…