Automation Test Lead

We are looking for an experienced Testing Lead with strong expertise in Selenium, Java, API testing, and airline booking systems
, along with hands-on experience in Chatbot and LLM/GenAI testing
.

The candidate will lead QA activities across web applications, APIs, airline booking workflows, conversational AI, and AI/LLM-based solutions. The role requires strong technical leadership, test strategy development, automation expertise, and the ability to work closely with product, engineering, business, and AI teams.

• Lead end-to-end QA strategy, planning, execution, and delivery for airline/travel technology products.
• Design and implement robust UI automation frameworks using Selenium and Java
  .
• Develop and maintain automated regression, functional, integration, and end-to-end test suites.
• Perform API testing using tools such as REST Assured, Postman, or equivalent.
• Validate airline booking workflows including:
• Flight search and availability
• Fare and pricing validation
• Booking creation and modification
• PNR generation and retrieval
• Ticketing and cancellation
• Refunds and rebooking
• Ancillaries and seat selection
• Multi-segment and international itineraries
• Define test scenarios covering complex airline business rules, integrations, and downstream/upstream systems.
• Lead Chatbot testing
  , including conversational flows, intent recognition, entity extraction, fallback handling, context retention, and response accuracy.
• Develop testing approaches for LLM/GenAI applications
  , including:
• Prompt and response validation
• Accuracy and relevance
• Consistency and robustness
• Prompt injection and adversarial testing
• Guardrails and safety validation
• Response latency and performance
• Regression testing for model/prompt changes
• Establish quality metrics, defect KPIs, automation coverage, and release-readiness criteria.
• Review test cases, automation code, defect reports, and QA deliverables.
• Mentor QA engineers and provide technical leadership across the testing team.
• Collaborate with developers, product owners, business analysts, Dev Ops, and AI/ML teams.
• Identify opportunities to improve automation coverage, testing efficiency, and overall product quality.
• Participate in Agile ceremonies, sprint planning, refinement, reviews, and retrospectives.
• Drive defect triage, root-cause analysis, and resolution tracking.
• Ensure testing standards, processes, and best practices are consistently followed.

Automation

• Strong hands-on experience with Selenium Web Driver
  .
• Strong programming skills in Java
  .
• Experience building or maintaining automation frameworks using TestNG/JUnit, Maven/Gradle
  , and Page Object Model.
• Experience with CI/CD integration using tools such as Jenkins, Git Hub Actions, Git Lab CI, or equivalent.
• Strong knowledge of Git and code-review practices.

• Strong experience in REST API testing
  .
• Hands-on experience with REST Assured and/or Postman
  .
• Understanding of JSON, XML, HTTP methods, status codes, authentication, headers, and API validations.
• Experience validating end-to-end workflows involving multiple APIs and system integrations.

• Strong understanding of airline reservation and booking systems
  .
• Experience testing flight search, availability, fares, PNR, booking, ticketing, cancellation, refund, rebooking, payments, and ancillary services.
• Knowledge of airline/travel domain standards and concepts such as GDS, NDC, PNR, fare rules, and ticketing is highly desirable.
• Experience testing integrations with airline, payment, GDS, or travel ecosystem systems is an advantage.

• Hands-on experience testing chatbots, conversational AI, GenAI, or LLM-based applications
  .
• Understanding of NLP concepts such as intents, entities, context, conversation flows, and fallback mechanisms.
• Experience creating test datasets and evaluation criteria for LLM applications.
• Knowledge of LLM evaluation techniques such as relevance, factuality, groundedness, consistency, toxicity, and hallucination testing.
• Familiarity with prompt engineering and prompt-based testing.
• Understanding of AI-specific risks including prompt injection, data leakage, bias, and unsafe responses.
• Experience with AI testing/evaluation frameworks or tools is a plus.

• Proven experience leading QA teams and owning testing deliverables.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder-management skills.
• Ability to translate business requirements into comprehensive test strategies.
• Strong ownership of quality, timelines, and delivery commitments.
• Ability to mentor engineers and drive adoption of automation and modern QA practices.
• Comfortable working in a fast-paced Agile environment.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience with cloud environments such as AWS, Azure, or GCP.
• Exposure to performance testing tools such as JMeter or Gatling.
• Experience with SQL/database validation.
• Familiarity with…