QA Manager
Envision Employment Solutions is currently looking for a QA Manager for one of our partners a global leader in consulting digital transformation technology and engineering services.
We are seeking an experienced QA Manager with a strong background in the airline industry to lead quality assurance activities across large-scale digital transformation programs. The ideal candidate will have extensive experience managing end-to-end QA delivery, leading testing teams, and ensuring the successful delivery of high-quality solutions across airline systems and customer-facing applications. This role requires either professional fluency in both Arabic and English or prior international work experience in a Western market e.g. US UK Canada Europe Australia.
Responsibilities- Lead and manage QA activities across mid-to-large digital transformation projects.
- Oversee the complete testing lifecycle including planning, execution, defect management, reporting and quality governance.
- Manage Functional, Non-Functional and User Acceptance Testing (UAT) activities.
- Lead QA teams and mentor test engineers to ensure high-quality project delivery.
- Coordinate testing across Web, Mobile, Middleware and Interface applications.
- Collaborate with business stakeholders, developers, architects and Agile release teams throughout the project lifecycle.
- Validate airline business processes across Passenger Service Systems (PSS), Reservations, Ticketing, Check-In, DCS, GDS and Amadeus platforms.
- Track testing progress, manage risks and communicate project status to key stakeholders.
- Utilize ALM tools such as Azure Dev Ops and Jira to manage testing activities and defects.
- Drive continuous improvements in QA processes, methodologies and best practices.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Proven experience managing QA for mid-to-large digital transformation programs.
- Strong hands-on experience with airline systems, including Passenger Service Systems (PSS), Reservations, Ticketing, Departure Control Systems (DCS), Check-In, GDS, and Amadeus.
- Experience testing Web, Mobile, Middleware, and Interface applications.
- Proven experience leading End-to-End QA delivery, including Functional Testing, Non-Functional Testing, and User Acceptance Testing (UAT).
- Proficiency with Azure Dev Ops, Jira, or similar ALM tools.
- Experience managing the full testing lifecycle, including planning, execution, defect management, and reporting.
- Experience leading and mentoring QA teams.
- Experience working with Agile delivery and release teams.
- Strong leadership, communication, stakeholder management, and problem-solving skills.
- Excellent verbal and written English communication skills.
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