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Job Description & How to Apply Below
Etihad Airways in Abu Dhabi is seeking a Command Center Administrator (UAE Nationals Only) to monitor outsourced contact center performance and report on operational metrics. You will be the single source of truth for analytics, delivering insights through dashboards and reports to support service level achievement and customer experience improvements.
Ideal candidates have 2-5 years in contact center reporting or BI, with strong Power BI, Excel, and related tools proficiency.
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