Product Lead - Digital Platforms

Our client is a leading digital services organization in Abu Dhabi, responsible for a portfolio of high-profile platforms used daily. As the organization modernizes this portfolio with AI and prepares a new generation of federal and regional platforms, it is looking for a Product Lead to take ownership of that journey.

This is a mission-driven, government-backed entity at the forefront of the UAE's digital transformation agenda. Its platforms are embedded in the daily lives of government, business and individual users, and its next chapter is about convergence and scale: building a common underlying platform that lets these services expand into new jurisdictions quickly, reliably and with AI built in from the ground up.

You will own the product strategy, roadmap and delivery for a portfolio of established platforms, with a direct mandate to modernize them with practical AI capabilities and to shape the common platform that underpins the organization's expansion strategy. You will work closely with senior government stakeholders, technology and delivery teams, and report into the Head of Product on one of the most visible product mandates in the region's public sector.

• Own the product strategy and roadmap for a portfolio of established government platforms, translating government priorities and user needs into clear outcomes and delivery plans.
• Define product-level goals, KPIs and success metrics across adoption, client satisfaction, service uptime and delivery quality.
• Drive convergence of related products onto a common platform, enabling faster, near off-the-shelf expansion into new jurisdictions.
• Act as primary product owner for government stakeholders, running discovery, requirements workshops and roadmap discussions, and representing performance in governance forums.
• Own delivery end-to-end - from discovery through launch, adoption and continuous improvement — prioritizing the backlog and driving corrective action when performance slips.
• Identify and deliver practical AI and automation opportunities within the portfolio, balancing innovation with privacy, security and regulatory considerations.
• Lead cross-functional delivery across technology, UX, operations, finance and third-party partners, and manage product-level risk.

• 10+ years' experience in product management, digital product development or digital transformation, including demonstrated work on government or large-scale public-sector platforms.
• A track record of owning complex digital products end-to-end, from strategy and requirements through delivery, launch and value realization.
• Strong stakeholder management and governance experience, comfortable operating in structured approval environments.
• A track record of driving client satisfaction, service quality and platform reliability - uptime, SLAs, incident management.
• Solid understanding of enterprise platforms, APIs, system integrations and Agile delivery tools such as JIRA.
• Working knowledge of AI-enabled products and automation, with awareness of privacy, security and responsible-use considerations.
• A bachelor's degree in a relevant field; a master's, MBA or recognized product/agile certification is a plus.