Services Manager – Defence Services
Lead delivery, deployment, and support of complex Defence projects across the Systematic Sita Ware suite Execute projects to scope, time, quality, and customer satisfaction requirements Coordinate multidisciplinary services teams, development teams, subcontractors, and customers Manage allocated Services personnel, including recruitment, performance management, and people development Support business development by forming and scoping solutions, estimating, and writing proposals for upsell and change requests Manage projects through KPIs, governance forums, management briefings, and business committee meetings Support customer engagement, regional delivery, and mobilisation activities across the Middle East Apply customer and business understanding with technical insight across land, maritime, and joint operational contexts
Requirements- Relevant bachelor’s degree or higher within IT/software or a related field
- Project management certification, such as PMP, PRINCE2 or IPMA Level B/C
- 5 years or more experience in a similar role, ideally within the Defence and security domain
- Fluent in English;
Arabic is an advantage - Proven track record delivering complex IT or C4I service projects in a geographically dispersed environment
- Leadership experience and ability to coach, motivate, and manage multidisciplinary teams
- Experience in business capture and proposal activities, including estimation and support to sales
- General understanding of data-driven, AI-enabled, and simulation-based capabilities within Defence solutions
- Must have no criminal record
- Must be eligible to obtain a UAE security clearance
- Willingness to travel to Headquarters in Aarhus and within the region as required
Demonstrates expertise in leading complex Defence projects, managing multidisciplinary teams, and delivering IT or C4I service projects while ensuring customer satisfaction and adherence to project scope and quality. Proficient in business development activities, including proposal writing and estimation, with a strong understanding of data-driven and AI-enabled Defence solutions.
Highest-signal resume keywords- Project Management Certification
- Defence Project Delivery
- Leadership Experience
- Business Development Support
- Fluent in English
- Project Management
- Proposal Writing
- Estimation
- KPI Management
- C4I Service Projects
- Data-Driven Solutions
- AI-Enabled Capabilities
- Simulation-Based Capabilities
- Customer Engagement
- Performance Management
- Team Leadership
- Coaching
- Motivating
- Communication
- Collaboration
- PMP
- PRINCE2
- IPMA Level B/C
- Defence
- Security Domain
- Geographically Dispersed Environment
- Middle East Operations
- UAE Security Clearance
- Systematic Sita Ware Suite
- Governance Forums
- Management Briefings
- Business Committee Meetings
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