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Site Reliability Engineer; SRE

Job in Abu Dhabi, UAE/Dubai
Listing for: Dicetek LLC
Full Time position
Listed on 2026-09-29
Job specializations:
  • IT/Tech
    SRE/Site Reliability, Cloud Computing: Infrastructure & Operations, IT Support, Systems Engineer
Salary/Wage Range or Industry Benchmark: 180000 - 280000 AED Yearly AED 180000.00 280000.00 YEAR
Job Description & How to Apply Below
Position: Site Reliability Engineer (SRE)
  • Define and implement SLIs / SLOs and error budgets for business-critical digital banking services.
  • Build actionable observability (metrics, logs, traces, dashboards, and alerts) using Dynatrace, Prometheus, Grafana, and ELK, while reducing alert fatigue.
  • Leverage AI-driven insights and anomaly detection (Dynatrace Davis AI or equivalent AIOps platform) to proactively predict and resolve reliability issues before impact.
  • Lead incident management — from on-call triage and root-cause analysis to blameless postmortems with actionable follow-ups.
  • Improve deployment safety with robust rollout / rollback strategies, canary and blue-green deployments, and production readiness reviews.
  • Support and optimize microservices-based architectures, ensuring service reliability, scalability, and inter-service resilience.
  • Conduct capacity planning, performance tuning, and resilience testing, optimizing for both reliability and cost efficiency.
  • Automate operational toil — from runbooks and remediation scripts to proactive health checks and self-healing workflows.
  • Collaborate with Dev Ops to embed reliability gates and validations into CI / CD pipelines (Git Hub Actions, Jenkins, Git Lab CI / CD or Azure Dev Ops).
  • Own and evolve the observability and AIOps stack, driving intelligent automation and predictive alerting capabilities.
  • Maintain high-quality documentation, playbooks, and operational standards across environments.
  • Ensure operational compliance and security alignment with internal controls and regulatory standards.
  • Analyze system performance, availability, and cost data to continually optimize operations.
  • Provide reliability support and escalation guidance for critical production systems during major incidents.
What You Will Be Doing
  • Define and implement SLIs / SLOs and error budgets for business-critical digital banking services.
  • Build actionable observability (metrics, logs, traces, dashboards, and alerts) using Dynatrace, Prometheus, Grafana, and ELK, while reducing alert fatigue.
  • Leverage AI-driven insights and anomaly detection (Dynatrace Davis AI or equivalent AIOps platform) to proactively predict and resolve reliability issues before impact.
  • Lead incident management — from on-call triage and root-cause analysis to blameless postmortems with actionable follow-ups.
  • Improve deployment safety with robust rollout / rollback strategies, canary and blue-green deployments, and production readiness reviews.
  • Support and optimize microservices-based architectures, ensuring service reliability, scalability, and inter-service resilience.
  • Conduct capacity planning, performance tuning, and resilience testing, optimizing for both reliability and cost efficiency.
  • Automate operational toil — from runbooks and remediation scripts to proactive health checks and self-healing workflows.
  • Collaborate with Dev Ops to embed reliability gates and validations into CI / CD pipelines (Git Hub Actions, Jenkins, Git Lab CI / CD or Azure Dev Ops).
  • Own and evolve the observability and AIOps stack, driving intelligent automation and predictive alerting capabilities.
  • Maintain high-quality documentation, playbooks, and operational standards across environments.
  • Ensure operational compliance and security alignment with internal controls and regulatory standards.
  • Analyze system performance, availability, and cost data to continually optimize operations.
  • Provide reliability support and escalation guidance for critical production systems during major incidents.
Experience And Qualifications
  • 5+ years of experience in SRE or Dev Ops roles, building and managing large-scale, high-availability systems across banking, fintech, e-commerce, or other data-intensive digital ecosystems.
  • Bachelor’s degree in Computer Science or equivalent technical experience.
  • Strong…
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