Head of Digital Technology

Job description

The Head of Technology will lead the end-to-end architecture, engineering, and technical operations for a multi-brand, multi-region digital commerce ecosystem built on Salesforce Commerce Cloud (SFCC), Salesforce Service Cloud (SFSC), Salesforce Marketing Cloud (SFMC), Composable Storefront (Headless), SAP ERP, OMS, and several third-party systems. This role is responsible for driving technology strategy, ensuring platform scalability, managing cross-functional engineering teams, and partnering with Product & Business stakeholders to deliver high-quality digital experiences.

The ideal candidate is a hands-on technology leader with deep experience in SFCC (SFRA + Headless/SCAPI/SLAS), Customer Identity and Access Management, Composable Architecture, API‑first integrations, cloud‑native architectures, and enterprise systems like SAP S/4

HANA, OMS (Order Fulfilment), PIM, Payment Gateways, CDN/WAF, Analytics Platforms and more.

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award‑winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together.

Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.

• Own and evolve the digital commerce technology vision, roadmap, and execution strategy.
• Align technology initiatives with business growth, omni‑channel expansion, and customer experience goals.
• Drive innovation across headless commerce, MACH architectures, API‑first integrations, and cloud‑native platforms.
• Act as the senior technology advisor to business, product, and commercial stakeholders.
• Ensure the timely and on‑budget completion of technological requirements of the Al Tayer Digital Commerce.
• Manage cross‑functional teams, taking them from concept to production, while remaining involved from a hands‑on technical standpoint.
• Define standards and standard operating procedures that govern the technology operations of the Al Tayer Digital bringing consistency and resilience to the technical infrastructure.

• Own enterprise architecture across SFCC (SFRA & Headless), SCAPI/SLAS, Composable Storefronts (MRT/PWA), SAP ERP, OMS, PIM, middleware, and mobile platforms.
• Establish and govern architecture standards covering APIs, integrations, caching, performance, security, and resilience.
• Lead Architecture Review Boards (ARB) and approve Technical Design Documents (TDDs), integration patterns, and solution designs.
• Ensure platforms are scalable and resilient for peak trading events and high‑growth markets.

• Own delivery across all digital commerce platforms including catalog, pricing, promotions, checkout, payments, customer identity, order lifecycle, and post‑order operations.
• Lead release management, environment strategy, realm migrations, and CI/CD pipelines.
• Ensure engineering excellence through code quality, testing, automation, and performance optimization.
• Drive continuous improvement in deployment velocity, reliability, and operational maturity.
• Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all web‑based services.
• Lead the product…