Job Description:
Job Title:
Senior Technical Trainer
Location:
UAE, Abu Dhabi About Presight
Presight is the region's leading big data analytics company powered by generative AI. An ADX-listed public company with Abu Dhabi-based G42 as its majority shareholder, Presight combines big data, analytics, and AI expertise to serve every sector, of every scale—driving business and societal impact. With its world-class AI capabilities and omni-analytics platform as its engine, Presight enables organizations to interpret all-source data and support insight-driven decision‑making that shapes policy and creates safer, healthier, and more sustainable societies.
Through a range of GenAI-powered products and solutions, Presight accelerates the realization of AI strategies and ambitions.
Presight is seeking an experienced and highly skilled Senior Technical Trainer to lead the design, development, and delivery of engaging technical learning experiences that enable employees, customers, and partners to successfully adopt and maximize the value of Presight's AI products, platforms, and solutions.
In this role, you will transform complex technical concepts into intuitive, learner‑centric training programs, combining strong instructional design expertise with exceptional presentation and facilitation skills. Working closely with Product Management, Engineering, Delivery, Customer Success, and UX teams, you will ensure learning content remains accurate, scalable, and aligned with evolving product capabilities while driving technical enablement across the organization.
Key Responsibilities Functional- Lead the design and development of comprehensive technical training programs for internal teams, customers, implementation partners, and stakeholders.
- Build structured learning paths covering Presight products, AI solutions, platform capabilities, integrations, APIs, deployment workflows, troubleshooting, and best practices.
- Develop instructor‑led training, self‑paced e‑learning modules, onboarding programs, certification materials, workshops, and technical documentation.
- Continuously review and enhance learning programs based on product evolution, learner feedback, business priorities, and industry best practices.
- Produce high-quality technical documentation including user guides, implementation guides, knowledge articles, SOPs, process documentation, quick reference guides, FAQs, and learning resources.
- Design and deliver training programs covering Generative AI, machine learning, analytics platforms, and AI‑enabled business solutions.
- Develop learning content that helps technical and business users understand AI concepts, capabilities, limitations, responsible AI principles, and practical use cases.
- Translate complex technical concepts into clear, concise, and engaging educational content suitable for diverse technical audiences.
- Develop hands‑on labs, practical exercises, real‑world use cases, and scenario‑based learning materials that reinforce knowledge retention.
- Ensure all training content remains current with product releases, feature enhancements, and platform updates.
- Deliver engaging instructor‑led and virtual technical training sessions for employees, customers, partners, and executive stakeholders.
- Facilitate technical workshops, product demonstrations, onboarding sessions, certification programs, and knowledge transfer activities.
- Support customer enablement initiatives to improve adoption, proficiency, and successful implementation of Presight solutions.
- Evaluate learner progress through assessments, practical exercises, and feedback mechanisms.
- Partner closely with Product Management, Engineering, Delivery,…
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