ICT Support Engineer
Job Title:
ICT Support Engineer
Location:
Abu Dhabi, UAE (Onsite)
Employment Type:
3 Months Contract - Extendable
Notice Period:
Immediate
Requirement:
Male Candidates Only, Candidates must have their own Visa, Worked in Education Sector, Presently in UAE
We are looking for a hands-on ICT Support Engineer to join our ICT team and provide reliable technical support across our school's infrastructure, users, classrooms, and digital learning environment.
Key ResponsibilitiesProvide 1st & 2nd line IT support to staff and students
Support Windows endpoints, hardware, software, printers and classroom AV
Assist with Windows Server, Hyper-V and Veeam backup environments
Support Microsoft 365, Entra Intune
Assist with networking, Wi-Fi, security and endpoint protection
Manage service desk tickets, preventive maintenance and IT assets
Support ICT projects, vendors and infrastructure upgrades
Maintain accurate IT documentation and follow security procedures
2-3+ years of hands-on IT support experience
School/education IT experience preferred
Diploma/Bachelor's degree in IT, Computer Science or related field
Knowledge of Windows, networking, Microsoft 365 and IT support
Experience with classroom technology/AV is an advantage
Strong troubleshooting, communication and customer-service skills
Ability to support planned after-hours/weekend ICT activities when required
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