IT Support - Enterprise Monitoring

Location:

Abu Dhabi

Contract Duration: 6 months (renewable/extendable based on project need)

Availability:
Immediate joiners only

Support the installation, configuration and monitoring of all IT applications, systems and databases within a federal/government banking environment.

Fluent Arabic speaker (spoken and written) Available to join immediately (max 1 week) Prior hands‑on experience working with a federal or government entity/client in the UAE (banks, government departments, LFIs, or similar regulated bodies) Bachelor's degree in Computer Science, IT, or Computer Engineering0-2 years' experience in a similar Data Centre/IT Support role

• Perform daily system monitoring — verify hardware, server resources, systems and key process integrity; review uptime; confirm completion of scheduled jobs (backups, DR replication)
• Perform daily backup operations — ensure file systems and data are backed up correctly, recovery media created, media recycled
• Provide Level-1 support across teams and entities — investigate and troubleshoot issues
• Monitor performance and capacity of IT systems, applications, and datacenter components
• Conduct core banking end-of-day activities and execute relevant reports
• Respond to IT, datacenter, and DB alerts and hardware malfunctions
• Track, document, and compile incident reports

Server systems:
Rack Mountable / Blade Servers / Converged Systems Storage: SAN / NAS / backup & archive OS:
Windows, Linux, AIXSecurity equipment: biometric access, CCTV compliance Virtualization: VMware, Hyper Shift Understanding of on‑prem and cloud infrastructure architecture

Good written and verbal communication in English Ability to work flexible hours