It Technician; Elv & Network Infrastructure

JOB DESCRIPTION – IT TECHNICIAN (ELV & NETWORK INFRASTRUCTURE) Job Purpose The IT Technician shall be responsible for the installation, maintenance, troubleshooting, and rectification of IT and ELV infrastructure within the facility. The role will primarily cover structured cabling, passive network infrastructure, fiber-optic cabling, network switches, wireless access points, CCTV systems, and associated field-level IT works. The technician shall be capable of independently identifying physical network faults, carrying out cable testing and termination, and coordinating with the IT team for faults requiring network configuration

Install, configure, and maintain Extra Low Voltage (ELV) systems including CCTV, access control, and fire alarm systems, ensuring seamless integration with network infrastructure.

Troubleshoot and resolve network connectivity issues, performing diagnostics on routers, switches, firewalls, and access points to minimize downtime.

Manage and maintain structured cabling systems, including copper and fiber optic, ensuring proper termination, testing, and documentation.

Perform regular system checks and preventative maintenance on ELV and network hardware to identify and address potential problems before they impact operations.

Carry out CAT6/CAT6A cable pulling from network racks/patch panels to the respective floor boxes, data outlets and equipment locations.

Perform proper cable routing, dressing, bundling and management inside racks, trays and containment systems.

Terminate CAT6/CAT6A cables at:

• Patch panels

• Data outlets

• RJ45 connectors

• Keystone jacks

• Floor boxes

Perform proper labeling of cables, patch-panel ports, data outlets and floor boxes.

Test completed data points using suitable LAN/cable testers.

Identify and rectify open circuits, short circuits, incorrect pair termination, damaged cables and other physical-layer network faults.

Maintain proper patch-cord management and rack housekeeping.

Have practical knowledge of single-mode and multimode fibre-optic systems.

Identify and troubleshoot fibre-related connectivity problems.

Carry out fibre cable routing, dressing and identification.

Have practical knowledge of fibre termination, including:

• Fibre pigtail termination

• Fusion splicing

• Fibre patch cords

• Fibre adapters/couplers

• Fibre patch panels/ODF

• SFP/SFP+ modules

Carry out basic fibre testing and fault identification using suitable fibre testing tools such as optical power meter, VFL and other available test equipment.

Identify fibre link loss, damaged fibre, faulty connectors, patch cords or SFP-related issues.

Have working knowledge of managed/unmanaged network switches and wireless access points.

Install and physically connect network switches and access points.

Identify switch ports and trace connected devices.

Troubleshoot basic switch-related connectivity issues.

Have basic knowledge of PoE/PoE+ for powering access points, IP cameras and other network devices.

Install, replace and troubleshoot wireless access points.

Assist the IT/network team during switch, access-point and network troubleshooting activities.

Carry out installation, cabling, termination and troubleshooting of CCTV systems.

Have practical knowledge of IP CCTV and basic knowledge of analogue CCTV systems.

Install and troubleshoot:

• IP cameras

• Network switches/PoE switches

• NVRs

• DVRs

• CCTV racks

• Patch panels

• Network/data cabling

• Camera power and communication connections

Identify camera communication failures, cable faults, PoE issues, switch-port faults and physical connectivity problems.

Assist with NVR/DVR connectivity, camera addition and basic configuration where…