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Job Description & How to Apply Below
Provide Tier 1 and Tier 2 technical support for a wide range of business applications troubleshooting issues from initial report to resolution Perform hardware troubleshooting and repair for desktops laptops printers and mobile devices ensuring minimal downtime Install configure and maintain user workstations and associated peripherals ensuring optimal performance and security Manage user accounts and permissions across various systems and applications adhering to security policies Essential:
- Bachelor’s degree in the field of Computer Science / Engineering Related
- Ticketing Solution Management Exposure
- Knowledge with API related integrations
- SQL Skills to support business operation
- Application Development Exposure
- 5 years of working with the EATEC/Info Genesis POS Application or similar within a functional or techno-functional role
- F&B / Retail Solution Management Exposure
Essential:
- 3 years’ experience in managing the application they will be responsible for
Desirable:
- 3 years’ experience within the leisure industry
- 2 years’ helpdesk experience
Skills
- API Integration
- SQL Skills
- Application Management
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