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Senior Information Technology Support Engineer - L2 English Speaker
Job Description & How to Apply Below
- Work with a team of engineers & resolve assigned tickets by visiting client sites.
- End user support onsite by visiting client sites.
- Excellent knowledge on MS Windows 10, 11 operating system.
- Knowledge on installation & configuration of Applications like Autodesk, AutoCAD and Architecture Software Applications.
- Excellent knowledge on MS Windows Server 2012, 2016, 2019, 2022.
- Hands on experience and knowledge on RAID configurations.
- Knowledge on Server Migration for 2012 to 2022.
- Knowledge on Widows Server Clustering.
- Knowledge of troubleshooting IOS & MAC systems.
- Installation & troubleshooting or MS Office products.
- Strong troubleshooting knowledge of Outlook, Email issues.
- Strong Knowledge and experience on O365 Management Portal.
- Knowledge and experience on SharePoint and One Drive.
- Knowledge and experience on Email Hosting Migrations, DNS Management.
- Knowledge on MS Azure, MS InTunes & Cloud technologies.
- Hands on troubleshooting knowledge of LAN/WAN issues, Wi-Fi AP configurations.
- Ability to install/configure & troubleshoot various types of printers.
- Ability to configure email accounts, outlook on PC & Mobile devices.
- Knowledge on various Backup Technologies, Veeam backup, Cloud Backup, Acronis.
- Knowledge and experience on configuration of QNAP, NAS, Storage, Data Migration.
- Understanding of Windows Servers & Hyper-V, Virtualization.
- Hands-on working Knowledge on Active Directory, GPO, DHCP / DNS record updates.
- Knowledge on Firewalls, Forti Gate, Sonic Wall, Sophos.
- Hands on Knowledge on Firewall Policies, IPSEC VPN Tunneling, SSL VPN.
- Knowledge of Video Conferencing systems.
- Knowledge on CCTV, NVR, DVR configuration and settings.
- Demonstrate proactive approach. Identify and suggest possible improvements on procedures.
- Carry out preventive maintenance as per the scheduled calendar.
- Knowledge on Assets Management, Assets & Inventory Documentation, IT Infrastructure Documentation, etc.
- Excellent attitude towards user support & possess strong communication skills.
Candidate must have O365 (Share Point, One Drive), Firewalls (Forti Net, Sonic Wall, Sophos) MS Intunes - Mobile Device Management, Mobile Application Management
Immediate joiners only considered
Job Location:
Abu Dhabi
Salary:
8,000 AED Per Month.
Position Requirements
10+ Years
work experience
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