Field Engineer - Medium Sites
Job in
Abu Dhabi, UAE/Dubai
Listed on 2026-10-10
Listing for:
Client of Exceed IT Services
Full Time
position Listed on 2026-10-10
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, Windows Server, Desktop Support
Job Description & How to Apply Below
- Manage the incident and request queue across the assigned cluster, prioritising by SLA and academic impact.
- Administer local server infrastructure - patching windows, service health, print servers, file services, local AD replication checks, backup verification.
- Manage the computer lab estate - imaging cycles, software deployment validation, licence compliance checks, lab readiness.
- Coordinate on-site vendor and OEM engineer visits, including access, supervision and sign-off.
- Support the network edge - access switch troubleshooting, access point replacement, port configuration requests, structured cabling.
- Deliver structured handover to the Service Desk and Problem Management on recurring issues across the cluster.
- Support examination delivery across multiple sites, including advance readiness checks and standby cover.
- Maintain accurate asset, CMDB and site documentation across all sites in the cluster.
- Manage the local spares position and reconcile with the regional Stores function.
- Windows 10 11 deployment imaging and troubleshooting to an advanced level.
- Windows 10/11 deployment, imaging and troubleshooting to an advanced level.
- Windows Server - day-to-day administration patching role and service management backup and restore.
- Windows Server 2016/2019/2022 - day-to-day administration, patching, role and service management, backup and restore.
- Active Directory and Group Policy troubleshooting.
- Microsoft 365 - Outlook Teams One Drive SharePoint support and basic administration.
- Microsoft 365 - Outlook, Teams, One Drive, SharePoint support and basic administration.
- Networking - TCP IP DNS DHCP VLANs switch port configuration Wi-Fi troubleshooting.
- Networking - TCP/IP, DNS, DHCP, VLANs, switch port configuration, Wi-Fi troubleshooting.
- Software deployment and imaging tooling SCCM Intune or equivalent.
- Software deployment and imaging tooling (SCCM, Intune or equivalent).
- Hardware break-fix across desktop laptop server and print estates.
- Hardware break-fix across desktop, laptop, server and print estates.
- Classroom and lab technology support.
- ITSM tooling proficiency including reporting on own queue.
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