Platform Operations Engineer-OpenShift & Middleware

Al Etihad Payments empowers employees to work in an environment that best promotes their productivity and well-being, while providing high-quality workplace and fantastic professional experience.

Al Etihad Payments is the UAE's designated retail payments entity, dedicated to developing and operating world-class infrastructure, standards, and solutions for the UAE Economy. Al Etihad Payments is a subsidiary of the Central Bank of the UAE, strongly supported by the UAE Government.

Al Etihad Payments is the UAE's designated retail payments entity, dedicated to developing and operating world-class infrastructure, standards, and solutions for the UAE Economy. Al Etihad Payments is a subsidiary of the Central Bank of the UAE, strongly supported by the UAE Government.

Our employees are committed to work with licensed financial institutions and other payment service providers to foster innovation and deliver excellent financial services to all in the UAE, efficiently and without friction.

Al Etihad Payments supports the government's objectives of a cashless society, national digitization, and the Central Bank of the UAE objective of being a top ten central bank globally.

We are a collaborative, diverse and passionate group of individuals that works as one team. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across the payment's ecosystem!

Platform Operations Engineer
- Open Shift & Middleware focuses on instant payment platform (IPP) and International Remittance Platform (IRP) oversees the overall platform performance and ensures delivery of product, services and systems as per defined KPIs / SLAs of IPP & IRP System.

• Red Hat Open Shift Administration: Install, configure, upgrade, and maintain multi-cluster Red Hat Open Shift Container Platforms (OCP) across enterprise infrastructure.
• Cluster Lifecycle Management: Conduct routine cluster maintenance, performance tuning, and capacity planning to ensure optimal resource allocation.
• Private Cloud Management: Oversee and integrate Open Shift environments with underlying private cloud hypervisors and storage architectures.

• API Management: Configure, publish, and secure APIs using the Red Hat 3scale API Management gateway.
• Messaging & Events: Manage, scale, and troubleshoot enterprise messaging queues using Red Hat AMQ (ActiveMQ).
• File Transfer Services: Support and administer enterprise SFTP infrastructure for secure bulk data exchanges

• Pipeline Operations
  :
  Maintain and optimize automated CI/CD platforms to enable seamless application deployment and release life cycles.
• Infrastructure as Code (IaC): Develop, maintain, and execute Red Hat Ansible playbooks and automation routines to eliminate configuration drift.
• Collaboration Tooling: Manage operational project workflows, access privileges, and issue tracking boards within Jira.

• Identity & Access Management (IAM): Configure, secure, and troubleshoot enterprise single sign-on services using Red Hat SSO and Keycloak
  .
• Directory Services: Integrate middleware and container platforms with Active Directory (AD) for centralized authentication and role-based access control (RBAC).
• Secret Management: Securely store, rotate, and manage infrastructure credentials, API keys, and certificates using Hashi Corp Vault

• Telemetry management: Implement and maintain cluster-level logging, metrics, and alerting frameworks using Prometheus and Grafana
  .
• Enterprise Observability: Centralize, parse, and analyze application and system log data across both ELK Stack (Elasticsearch, Logstash, FluentD, Kibana),
  Splunk, App Dynamics ecosystems.
• Core Network Protocols: Manage and configure system mail routing architectures via SMTP to ensure reliable platform alerting and notifications.

• Bachelor's Degree or Master's Degree in electrical/computer engineering, computer science
• 7+ years of work experience in technology related field
• 2+ years' experience in product development and/or vendor management
• Previous experience in payment services is a plus
• Prior experience in technology delivery role is required. It is important that the candidate is familiar with technology architecture and knows how to manage tech suppliers

• Good…